Account Manager

$60,000 – $80,000 | Evans National | Oklahoma City 

About Evans National

Evans National is a high-growth, tech-forward independent insurance agency specializing in commercial insurance solutions for middle-market companies. Our commercial division is led by experts in the oil and gas industry and serve clients across construction, manufacturing, environmental services, and energy.

We combine deep technical expertise, elite client service, advanced technology platforms, and group captive insurance strategies to help sophisticated businesses manage risk.

Our culture is our greatest competitive advantage. We hire, promote, and reward based on our core values:

• Integrity – honest, transparent, and accountable 
• Teamwork – we win together 
• Serve – exceed expectations with purpose 
• Winning – bring your best every day 
• Learn – commit to growth and mastery 
• Grit – solve problems and persevere 

The Opportunity

• We are seeking a high-performing client service professional who thrives in a fast-paced, relationship-driven environment.

  This role is perfect for someone with experience supporting business clients, coordinating service requests, managing deadlines, and delivering exceptional follow-through.

  No prior property & casualty insurance experience is required.

  We are looking for the right person with:

• strong client communication skills 
• professionalism 
• urgency 
• organization 
• problem-solving ability 
• a desire to learn a highly valuable industry 

• You will be trained by industry-leading specialists in commercial insurance for oil & gas and contractor-focused accounts while learning modern agency technology systems.

  Within two weeks of your start date, you will be required to obtain your Oklahoma or Texas Property & Casualty license.

  Evans National pays for your exam review course and all testing fees.

Why Join Evans National

• Rapid growth agency that doubles premium annually 
• Clear advancement opportunities into: 
  • account management 
  • marketing 
  • producer roles 
  • leadership 
• Employer-paid health, life, and short-term disability 
• Optional dental and vision 
• 401(k) with match after 6 months 
• Performance bonus opportunities 
• Employer-paid office gym membership 
• Beautiful office: 
  • newly renovated 
  • natural light 
  • café 
  • outdoor patio 
  • state-of-the-art conference room

Who Wins Here

• The ideal person is:
• humble 
• highly responsive 
• process-oriented 
• hungry to learn 
• calm under pressure 
• obsessed with client experience 
• energized by growth 
• excited by career advancement 
• This role can become an exceptional long-term career path in commercial insurance and risk management.

Required

• Bachelor’s degree from an accredited University
• 2 years of client service, account support, customer success, account coordination, or account management experience
• Strong B2B communication skills (phone, email, client-facing conversations)
• Intermediate to advanced Excel skills
• Exceptional organization and follow-through
• Ability to manage multiple priorities and deadlines
• Strong sense of urgency and ownership
• Comfortable learning systems, workflows, and SOPs
• Ability to work independently in a fast-moving environment
• Available during business hours (8 am – 5 pm CST)
• Must obtain OK or TX P&C license within 2 weeks of start date (agency-paid prep testing fees)

What You’ll Do

• Serve as a primary service contact for business clients
• Respond quickly to client requests with professionalism and urgency
• Issue certificates of insurance (2-hour response standard)
• Process policy endorsements and coverage changes
• Support renewal preparation and gather underwriting information
• Obtain loss runs and claims documentation
• Assist with claims reporting
• Support surety bid bond requests
• Document all activity in Applied Epic and internal workflows
• Coordinate renewal data collection through Indio and CSR-24
• Support small commercial accounts and renewal presentations
• Communicate with insurance carriers and underwriting teams
• Help producers and marketing teammates deliver exceptional client outcomes

Preferred Backgrounds

• We especially like candidates from:

• payroll / HCM client service
• banking / treasury support
• construction administration
• logistics account coordination
• oilfield service support
• SaaS customer success
• employee benefits service roles
• professional services account support

Salary : $60,000 - $80,000