Thrift Store Asst Store Manager

Blessings Abound is a local nonprofit thrift organization dedicated to making a positive difference in our community. It started over 10 years ago and has grown into 2 Kansas locations and a newer store in Missouri. Through the generous support of our donors, shoppers, volunteers, and employees, we give donated items a second life while generating funds that support local charitable organizations and community needs.

Our stores are busy, team-oriented environments where employees work together to provide great customer service, process donations, and keep quality, affordable merchandise available to our customers. We value teamwork, respect, dependability, and people who enjoy contributing to a mission that goes beyond the workday.

Position Summary

The Assistant Store Manager supports the Store Manager in overseeing daily operations of a high-volume thrift retail store. This role is responsible for driving sales, managing staff, ensuring operational efficiency, maintaining excellent customer service standards, and supporting donation processing and merchandising in a fast-paced, mission-driven environment.

Key Responsibilities

Operations & Store Performance

• Assist in managing all aspects of daily store operations, including opening/closing procedures
• Support achievement of sales, revenue, and production goals
• Monitor store performance metrics and implement strategies to improve results
• Ensure store is clean, organized, safe, and compliant with company policies

Team Leadership & Development

• Supervise, coach, and motivate team members (including supervisors, associates, and donation staff)
• Assist with hiring, onboarding, scheduling, and performance management
• Provide ongoing training in customer service, merchandising, and operational procedures
• Foster a positive, inclusive, and productive work environment

Customer Experience

• Ensure a high standard of customer service is consistently delivered
• Resolve customer concerns professionally and promptly
• Promote a welcoming, community-oriented shopping experience

Merchandising & Inventory Management

• Support product flow from donation intake to sales floor
• Ensure proper sorting, pricing, and rotation of merchandise
• Maintain appealing and organized sales floor displays
• Monitor inventory levels and adjust merchandising strategies as needed

Donation & Production Oversight

• Assist in managing donation intake processes and donor relations
• Ensure efficient processing of donated goods to maximize sales potential
• Maintain productivity standards in sorting and pricing areas

Financial & Administrative Duties

• Support cash handling, register operations, and daily financial reporting
• Assist with payroll, scheduling, and labor cost control
• Ensure compliance with company policies, safety standards, and local regulations

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred
• 1-2 years of retail management or supervisory experience (thrift/secondhand retail a plus)
• Strong leadership, communication, and organizational skills
• Experience managing teams in a high-volume retail environment
• Ability to analyze sales data and implement improvements
• Comfortable working in a fast-paced, physically active setting

Physical Requirements

• Ability to stand, walk, and move throughout a large (30,000 sq. ft.) store for extended periods
• Ability to lift up to 30 lbs and assist with merchandise movement
• Frequent bending, reaching, and stocking

Work Environment and Benefits

• Fast-paced retail environment with continuous customer interaction
• Exposure to a wide variety of donated goods
• Weekend, evening, and holiday availability requir
• Competitive salary compensation
• Bonus or incentive opportunities based on store performance
• Health, dental, and vision insurance
• Paid time off and holiday pay
• Employee discount

Pay: $40,000.00 - $52,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $40,000 - $52,000