What are the responsibilities and job description for the Office Coordinator position at Blackstone Valley Comm?
SUMMARY
The Office Coordinator is responsible for the efficient operations of the front office and overall day-to-day site operations. This position requires attention to detail, focus on customer service and the ability to work well with a motivate teams. This position supervises and coordinates all activities of assigned front desk and leads team to reach productivity goals, ensure accurate data collection, oversee collection of insurance and co-pays, and trains front desk staff to ensure organization policies and procedures are followed.
EDUCATION, EXPERIENCE, & SKILLS
Associates Degree in a related field
Minimum 2 years’ experience in healthcare setting with electronic medical records, insurance, and collecting patient data
Proficient in the electronic practice management system and electronic medical records
Experience with medical terminology preferred
OR equivalent combination of education and experience
Supervisory experience preferred
OTHER REQUIREMENTS
Reliable transportation
Bilingual ability in English and Spanish, Portuguese or Creole speaking abilities preferred
Cultural sensitivity necessary to work with a diverse patient and staff population
Ability to work independently and collaboratively
Knowledge of computers and medical records required
Knowledge of Microsoft Suite preferred
Attention to detail and mathematical skills
Strong communication skills, both verbal and written