IT Business & Systems Analyst

WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.

We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.

SUMMARY: IT Business & Systems Admin support various projects, identify business needs, and propose IT solutions to evaluate a client’s existing components and ensure that final solutions meet organizational needs. They need knowledge of the ERP systems and problem-solving methods using creativity, customer service, and teamwork. They develop and implement solutions that integrate applications across an enterprise or its units and departments by evaluating existing components or systems to determine integration requirements and ensure that final solutions meet the organization's needs.

Provide support and contribute to ERP projects, existing implementations, new implementations, upgrades, and migrations for multiple clients in multiple industries. The role will require active involvement in projects & rollouts with the ability to contribute solutions to business needs and the ability to train others and offer advice on best practice in the use of ERP systems. The position involves performing system integration, system testing, and troubleshooting activities associated with the ERP products and/or services. As a Technical Consultant, you will participate in consulting engagements and assume responsibility for performing implementation tasks and producing quality deliverables.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Personally exhibits, recruits and coaches associates consistent with Core Behaviors.
• Responsible for promoting a culture of safety.
• Installation of ERP Systems, third-party software, and integration with ERP. General end user support for ERP system. Assist end users in all business functions as it relates to ERP applications.
• Establish database and application configurations, standards, guidelines and quality assurance for systems development deliverables such as conceptual design, usability, and external data interface requirements, data loading, maintenance plans, and security policy.
• Prepare technical reports, simulations, and instructional manuals to document system changes/developments. These deliverables need to meet best business practices or customer specific customization requirements.
• Coordinate and collaborate with functional users and IT staff to find solutions to problems identified in testing, resolve issues during systems upgrades, ensure that requirements documentation is easily translated into UAT (user acceptance training)/functional test plans, and ensure that proper testing of all systems functionality is completed.
• Installation of SQL Server, configuration, maintenance of automated e-mail notifications (SQL), users, roles, SQL Jobs implementation and performance/health monitoring.
• Installation of Reporting systems including SSRS, Crystal Reports and SharePoint. Create quality, comprehensive, and timely customer centric documentation. 
• Prepare workflow charts and diagrams to specify in detail business process supported by enterprise systems.
• Work across multiple projects with team member(s) to analyze current operational procedures to document current business practices and specific business requirements. Identify opportunities for improvement. Adopt best business practices

BENEFITS:

• Health Insurance BCBS of OK HDHP
• HSA with Employer match (must meet criteria)
• Dental and Vision Insurance
• 401K Plan and Company Match
• FSA (Full FSA, Limited FSA, and Dependent FSA)
• Company paid Long Term and Short-Term Disability
• Company paid basic Life Insurance and AD&D/
• Supplemental life and AD&D/Dependent life
• Ancillary Critical Illness Insurance (Wellness Rider Included)
• Ancillary Accident Insurance (Wellness Rider Included)
• Ancillary Hospital Indemnity
• Employee Assistance Program (EAP) – Includes concierge services and travel assistance.
• Paid Time Off
• Holiday Paid Time Off
• Gym Reimbursement
• Quarterly Wellness challenge with a chance to will money or prizes
• Tuition Reimbursement – after 1 year of employment

*BlackHawk Industrial is an Equal Opportunity Employer*