What are the responsibilities and job description for the Maintenance Technician position at BLACKBERRY?
Join an Inspired Team in a One-of-a-Kind Setting
Step into a world of craftsmanship, natural beauty, and five-star hospitality at Blackberry, a Relais & Châteaux property nestled in the Great Smoky Mountains. As a Maintenance Technician, you’ll play a key role in preserving the charm and function of one of the country’s most celebrated resorts.
You’ll join a dedicated team that takes pride in excellence — ensuring every building, system, and space reflects Blackberry’s legendary attention to detail and care.
Why You’ll Love Working Here
Competitive Pay & Benefits
- Competitive hourly pay, based on experience and skill level
- Healthcare: medical, dental, and vision plans
- 401(k) with company match
- Profit sharing opportunities
- Paid time off for full-time employees
Career Growth & Development
- Hands-on training in electrical, plumbing, and mechanical systems
- Opportunities to work across multiple properties and special projects
- Ongoing education and professional development support
Culture & Support
- Trained leadership that values craftsmanship and teamwork
- Recognition programs celebrating individual and team achievements
- A collaborative environment that fosters learning and growth
Exclusive Perks
- Employee dining and retail discounts
- World Travel Program through Relais & Châteaux
- Employee referral bonus program
- Access to one of the most beautiful and inspiring work settings in the world
The Maintenance Technician is responsible for the inspection, service, and repair of a variety of building systems — including electrical, mechanical, HVAC, plumbing, and general interior and exterior components.
You’ll play an essential role in ensuring the property operates safely and efficiently, maintaining the comfort and satisfaction of guests and team members alike.
Key Responsibilities:
- Perform preventive and corrective maintenance on buildings, equipment, and vehicles
- Troubleshoot and repair electrical systems, including lighting, switches, outlets, and panels
- Maintain plumbing fixtures and systems, including pumps, valves, and water heaters
- Repair general building elements such as doors, locks, tile, and furniture
- Perform light refrigeration and HVAC-related maintenance
- Maintain clean and safe work areas during and after each project
- Coordinate with vendors and other departments to resolve issues quickly and effectively
- Safely operate company vehicles and maintain required tools and licenses
What We’re Looking For
- High School Diploma or equivalent (vocational or technical training preferred)
- In-depth knowledge of tools, mechanical operations, and repair techniques
- Valid Driver’s License
- Ability to lift up to 50 lbs. and work indoors or outdoors in varying conditions
- Strong communication skills and a professional, dependable work ethic
- A proactive problem solver who takes pride in maintaining excellence
Qualifications:
Blackberry Farm is a Relais & Châteaux property that has provided world renowned hospitality to family, friends and guests for almost 50 years. Our attention to every detail, impeccable service, unique activity offerings and outstanding cuisine have helped Blackberry Farm earn its pedigree as one of the most celebrated small luxury resorts in the world.
A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability.
From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education.
Blackberry Farm is an Equal Opportunity Employer.