Director of Human Resources

SUMMARY: The Director of Human Resources is responsible for directing, developing, and managing all HR functions, including recruitment, employee relations, compliance, and training while fostering a high-performance culture aligned with the gaming and hospitality industry. This role ensures adherence to federal and tribal gaming regulations. 

Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)

• Direct and coordinate Team Member investigations when necessary.
• Develop and implement HR strategies, policies, and procedures that align with business goals.
• Participate in administrative staff meetings and attend other meetings and seminars as required.
• Manage employee relations including grievances, investigations, and conflict resolution for all resort properties and enterprises.
• Assign, review, and approve work for assigned areas.
• Oversee performance appraisals, compensation programs, salary surveys, and organization structure.
• Provide updates, as needed, to Casino Leadership in all areas of responsibility.
• Create and deliver training programs to enhance organizational performance and service standards.
• Plan and manage the HR department budget and expenses.
• Supervise, train, and mentor HR staff.
• Initiate the development of area goals and objectives for the HR department.
• Participate in Team Member orientation, other training programs, and community/recruitment-oriented presentations.
• Maintain attendance records, scheduling, evaluations and corrective action notices for those Team Members under direct supervision.
• In collaboration with the Risk department, review and recommend action regarding Workers’ Compensation and general liability claims.
• Act as department liaison with Tribal Gaming Agency, Tribal Benefits Steering Committee and Tribal entities.
• Develop open lines of communication and positive business relationships with Team Members, Supervisors, Managers, Directors, Senior Operations Officers and the General Manager.
• Possess a current understanding of state regulations while ensuring compliance of federal regulations.
• Perform other duties as assigned.

Mandatory Requirements: 

• Must be at least 21 years old.
• Must possess a high school diploma, G.E.D., or equivalent.
• Must possess a bachelor’s degree in human resources, Business Administration, or a related field. An equivalent combination of education and previous experience may meet this requirement.
• Must have at least 5 years of relevant work experience.
• Must possess excellent communication skills (both written and verbal) and the ability to work with Team Members at all levels.
• Must be able to work under pressure and be organized and detail oriented.
• Must possess working knowledge of computer programs and applications.
• Must possess and maintain a valid California driver’s license and be able to obtain a Black Oak Casino driver’s permit.
• Must be able to obtain a valid gaming license.
• Must be able to pass a mandatory drug test.
• Must provide evidence of employment eligibility in the U.S.
• Must be able to communicate proficiently in English.