What are the responsibilities and job description for the Weekdays Dispatcher (Full Time: Kansas City, MO) position at Black & McDonald Limited?
Career Opportunity
Dispatcher (Permanent, Full time)
Kansas City, Missouri
BUILD YOUR CAREER AT BLACK & MCDONALD
With a solid foundation, anything is possible. Building something from nothing is in your blood, and it’s in ours too. It’s why we choose to do meaningful work that transforms the world we live in. Like you, we can’t wait to get our hands on exciting, diverse projects that make a difference in our communities. We’re constantly growing (it’s kind of our thing) and we depend on every member of our talented teams to get us even further. You can depend on steady, long-term access to high-quality projects across Canada, the U.S. and beyond. At Black & McDonald, we strive to provide our people with endless opportunities to learn, grow and leave their mark on an exciting industry.
About This Career Opportunity
Black & McDonald’s Kansas City team is growing! If you are an independent, enthusiastic, and driven professional searching for an opportunity to build a solid foundation for your career, this position is for you. The Dispatcher is responsible for supporting the maintenance department with workflow management and field contact.
Reporting to the Maintenance supervisor. This position requires excellent interpersonal skills, a high degree of accuracy and basic knowledge of Microsoft Excel.
Main Duties
Dispatcher (Permanent, Full time)
Kansas City, Missouri
BUILD YOUR CAREER AT BLACK & MCDONALD
With a solid foundation, anything is possible. Building something from nothing is in your blood, and it’s in ours too. It’s why we choose to do meaningful work that transforms the world we live in. Like you, we can’t wait to get our hands on exciting, diverse projects that make a difference in our communities. We’re constantly growing (it’s kind of our thing) and we depend on every member of our talented teams to get us even further. You can depend on steady, long-term access to high-quality projects across Canada, the U.S. and beyond. At Black & McDonald, we strive to provide our people with endless opportunities to learn, grow and leave their mark on an exciting industry.
About This Career Opportunity
Black & McDonald’s Kansas City team is growing! If you are an independent, enthusiastic, and driven professional searching for an opportunity to build a solid foundation for your career, this position is for you. The Dispatcher is responsible for supporting the maintenance department with workflow management and field contact.
Reporting to the Maintenance supervisor. This position requires excellent interpersonal skills, a high degree of accuracy and basic knowledge of Microsoft Excel.
Main Duties
- Work directly with the call centers, customers, and citizens for light out calls
- Create work orders
- Communicate with field personnel regarding repairs
- Ensure the dispatch performance criteria of the contracts are met
- Assist in managing work order flow/scheduling for all maintenance contracts
- High customer service level required
- Preparation of certified payroll
- Responsible for monthly contract invoicing & reporting
- Handling all inventory transactions (receiving, posting, etc)
- Responsible for assisting warehouse with monthly inventory cycle counts
- Fill in on occasion to cover vacations and holidays
- Hours for the shift are 3pm – 11 pm, Monday through Friday
- Communicate clearly both verbally and in writing with all levels in the organization and with outside clients.
- Must be a self starter, able to work with others and to handle multiple tasks.
- Knowledge of certified payroll a plus but not required
- Proficient in the use of Microsoft applications (Excel, Word and Outlook)