Demo

MT/MLS II - Lab Customer Service

BJC HealthCare
Saint Louis, MO Full Time
POSTED ON 5/14/2026
AVAILABLE BEFORE 6/14/2026
Additional Information About the Role

Are you a customer service oriented lab technician looking for a career as a MT/MLS II (Reg)? Can you troubleshoot issues and investigate problems to resolution? If so, we need YOU!!

  • WILL CONSIDER NON-REGISTERED
  • Evening shift: 7:00am to 3:30pm
  • Rotating weekends and Holidays

***$5,000 to $10,000 Sign on Bonus***

Example Duties:

  • Calling critical lab results
  • Clearing pending logs
  • Call unacceptable outpatient batteries
  • Place specimen pick up orders for clients
  • Enter client supply orders
  • Fax reports

Overview

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

No other organization offers an opportunity for exploration and discovery like Barnes-Jewish Hospital. As a laboratory professional with Barnes-Jewish Hospital, you'll have exposure to the most advanced testing protocols and processes in medical diagnostics, and one of St. Louis' widest varieties of disciplines and specialties in laboratory careers. Our full-service, 24/7 laboratory is known for its leading-edge technology and the most progressive clinical techniques in practice today. you'll be working with the best, in a supportive atmosphere that will encourage your growth and advancement. Plus, you'll have opportunities to share your skills and knowledge by participating in clinical trials and research in conjunction with leading organizations such as the Washington University School of Medicine.


Preferred Qualifications

Role Purpose

The Medical Technologist (MT) or Medical Laboratory Scientist (MLS) II performs specimen processing and routine / complex testing on blood and other specimens which requires a knowledge and understanding of quality control, basic instrument maintenance, and procedure methodologies and reference ranges. Maintains appropriate documentation of all activities as required. Demonstrates good clinical laboratory practice

 

Responsibilities

  • Operates all instrumentation in assigned areas to deliver precise, timely, and accurate laboratory results. Performs all testing and operation of equipment as necessary to deliver quality results.
  • Trains new laboratory personnel in methods, procedures and use of equipment and instruments specific to the assigned area.
  • Performs quality controls for all equipment and troubleshoots malfunctioning instrumentation as necessary. Assesses technical and or instrument problems, including quality control and abnormal findings, evaluate possible solutions and chooses an appropriate course of action to solve the problem.
  • Reports and maintains record of patient test results through the laboratory computer system accurately, meeting published turn around times for routine testing and stats.
  • Participates in performance improvement activities and initiatives by proactively diagnosing and resolving problems. Specific quality functions are handled in an organized and timely fashion.
  • Minimum Requirements

    Education

  • Bachelor's Degree
  • - Physical/Life Science/related

    Experience

  • <2 years
  • Supervisor Experience

  • No Experience
  • Licenses & Certifications

  • ASCP, AMT,AAB or equiv or elig
  • Preferred Requirements

    Supervisor Experience

  • < 2 years

  • Benefits and Legal Statement

    BJC Total Rewards

    At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance* paid for by BJC
    • Pension Plan*/403(b) Plan funded by BJC
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance

    To learn more, go to www.bjctotalrewards.com/Benefits

    *Not all benefits apply to all jobs

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

    Salary.com Estimation for MT/MLS II - Lab Customer Service in Saint Louis, MO
    $62,462 to $77,354
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