What are the responsibilities and job description for the Technical Writer position at BizTek People, Inc. | APA International Placement Consultants?
Job Description
This position conducts moderate to complex analytical tasks to assist
the electric operating districts plan work to meet operational and financial
objectives. Translates business processes into clear, concise documents
appropriate for various roles. Documents may include but are not limited to
process diagrams, roles and responsibility matrices, presentations and
procedures. Compiles, organizes, and summarizes data from multiple sources;
monitors/tracks processes to ensure their execution within defined parameters.
Supports safe, efficient and effective utilization of company resources.
Essential Duties
- Provides
technical writing and content management support for work planning related
policies, procedures, manuals, white papers, presentations and other
documentation as required.
- This
includes editing, layout and publishing support to ensure high quality of
material produced.
- Creates
spreadsheets that compile large sets of data for evaluation and
presentation Participates in meetings or interviews subject matter experts
to obtain technical understanding and clarification of documentation
requirements.
- Coordinates
requests for documentation and evidence.
- Participates
in the development of methods to measure work performance in each
operating district.
- Coordinates
with electric operating districts to ensure Operations, Maintenances, and
Administrative General (OMAG) and Capital and Expenditures (CAPEX) for
distribution and transmission work is efficiently scheduled and completed.
- Coordinates
and participates in process improvement initiatives.
- Understands
and documents changes to electric operations business processes and
systems to improve efficiencies, accuracy, and customer service.
- Ensures
all compliance aspects of position are known and followed; understands and
performs related duties as assigned.