What are the responsibilities and job description for the Call Center Representative Overnight position at Bishop & Company, Inc.?
Bishop & Company is seeking highly skilled and customer-focused Overnight Customer Service Representatives for a 12 month temporary opportunity with a large local company. The Overnight Customer Service Representative is responsible for handling emergency outages and providing exceptional support to our client's customers during late-night hours. The Overnight CSR will transition to a remote opportunity after the completion of in-person, daytime training. Candidates must reside on Oahu by time of hire. Required SkillsMulti-tasking and problem-solving skillsAbility to complete in-person training during regular business hours before transitioning to night shift. Analytical and computer literate45 wpm typing and speaking on the phone simultaneouslyExcellent communication and interpersonal skillsAbility to work in a fast-paced environmentProficient in Excel and WordAbility to work independently and as part of a teamPrior experience in customer service or call center environmentRequired Education and ExperienceHigh school diploma or equivalent required; some college or technical training preferred1-2 years of customer service or call center experienceOther RequirementsMust be able to work extended hours or additional days depending on company needsAbility to work independently and make sound judgments in a fast-paced environmentAdditional Job Details Pay: $30/hr Shift: 4:00pm – 8:00am (overnight), as well as anytime on Saturday/Sunday, including holidaysTemporary for 12-months from hire Opportunity to work from home with all necessary equipment providedTraining will take place in our client's Downtown Honolulu officeBishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.Please forward resumes to: Bishop & CompanyPhone: 808-839-2200 Website: http://www.bishopco.net/Location: Honolulu, HI ***No relocation, In-state applicants only. Must be available to interview immediately.***
Salary : $30