Head of Operations

Bishop & Company is seeking a General Manager - Head of Operations, Sales & Service for a well-established equipment organization supporting key industries across Hawaii.

Serving construction, agriculture, and other essential industries, our client delivers a full range of equipment solutions—sales, rentals, parts, and service—and is looking for a dynamic leader to elevate multi-location operations, strengthen customer relationships, develop high-performing teams, and drive strategic growth to advance the company’s long-term vision.

About the Role

As Head of Operations, Sales & Service you will oversee statewide sales, rentals, service, and parts operations. You’ll inspire teams, strengthen customer and supplier relationships, and drive growth supporting projects and communities across all islands.

Responsibilities

• Develop and execute strategic business plans to achieve revenue and profitability goals
• Lead and motivate cross-functional teams, fostering a culture of safety, accountability, and customer service
• Oversee daily operations, ensuring efficiency and customer satisfaction
• Manage financial performance, budgeting, and capital investments
• Build and maintain relationships with contractors, agricultural businesses, public agencies, OEMs, and suppliers
• Represent the company at industry events and community initiatives
• Recruit, develop, and retain top talent, promoting collaboration and innovation

Qualifications

• Bachelor’s degree in Business, Management, or related field (MBA preferred)
• 7 years senior leadership experience in equipment dealerships, distribution, or related industries
• 5 years direct retail sales experience
• Proven success managing multi-branch or multi-island operations
• Strong financial management, strategic planning, and team development skills
• Knowledge of heavy equipment, agricultural machinery, and Hawaii’s business environment

Compensation

Compensation and title are determined individually for each candidate based on the skills and experience they bring to the role. The expected starting salary range for this position is typically $160,000–$180,000 annually. This range is not a guarantee of a specific salary or title; final compensation and title depend on multiple factors, including education, experience, certifications, and other job-related requirements, and may fall outside the range listed above.

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Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.

Please forward resumes to:

Bishop & Company

Phone: 808-839-2200

Website: http://www.bishopco.net/

Equal Opportunity Employer – Disability and Veteran