What are the responsibilities and job description for the Senior CCTV Installation & Service Technician position at Birdseye Solutions?
COMPANY OVERVIEW:
Birdseye’s mission is to help make the world a safer place!
We are the leader in AI-driven Remote Facility Supervision solutions for the Trucking and Logistics Industry. Our Maximum Telepresence Approach™ delivers cutting-edge, data-driven security and operational insights that create a safer working environment for millions of people every year.
We provide end-to-end, cutting-edge hardware and AI-driven solutions, redefining security beyond traditional gatehouses. By empowering our professionally trained monitoring agents, we achieve 99.99% reporting accuracy in mission-critical security, safety, and operational support -24/7/365- for some of the world’s largest logistics facilities, as well as small and medium-sized businesses.
If you're ambitious, thrive in a fast-paced environment, and align with our ICARE values, Birdseye will be the perfect fit for you. If you’re wondering what the world will look like in 10 years - join our Team!
Job Description:
Location: DFW Area. Farmer's Branch
Installations and Services
- On site management of all aspects of all CCTV installations and services
- Work closely with Installation Manager/Project Managers to uphold company standards and customer satisfaction on all services provided
- Review new project proposals, and develop execution plans
- Coordinate all trades and staff
- Provide tech support and on-site help whenever required
- Ensure high quality workmanship by all trades
- Maintain installation and service schedule
- Communicate with customers
- Participate in Service On Call rotation
Inventory & P&E maintenance
- Maintain stock free of unused inventory at all times
- Inventory forecasting and maintenance of required stock
- Manage all aspects of CCTV RMA
- Ensure warehouse is clean and organized at all times
- Monitor and maintain existing network infrastructure
- Maintain wellness of vehicles, surveillance trailers and solar units
Leadership
- Coach and support "Level 1 Support" & "Level 2 Support"
- Create education, training, and development programs where required
- Develop future company leaders
- Develop new, and improve existing system integration solutions
- Identify new market opportunities
- Perform detailed analysis of competitor products and services
Qualifications and Skills:
- Valid Driver's License with clean abstract
- Strong communication skills both oral and written in English
- Demonstrate strong work ethic, leadership skills, ability to train, ability to work independently with minimal supervision
- 5 years of experience in CCTV/Access Control Installations (e.g. Hikvision, Axis, Kantech, HID, Louroe, Aiphone)
- Working at Heights Certification
- Networking and low voltage electronic experience (Strong networking skills an asset)
- Ability to read schematics and blueprints
What We Can Offer You:
- Gas Mileage Compensation
- Access to company vehicle
- Company issued mobile phone
- Ongoing training and certifications
This role will require the candidate to complete background checks (includes but not limited to: references, educational verification, criminal check, credit check - where applicable). Certain roles may also require testing.
#LI-Onsite