What are the responsibilities and job description for the Espresso and Coffee Equipment Repair Service position at Bird Rock Coffee Roasters?
Benefits:
- Dental insurance
- Employee discounts
- Health insurance
- Training & development
Equipment Technician – Espresso Medic of San Diego
Are you the kind of person who loves figuring out how things work—and even more, getting them working again? Do you take pride in doing quality work that people depend on? Espresso Medic is looking for an Equipment Technician who brings solid technical skills and a customer-first attitude to every service call.
What You'll Do
As an Equipment Technician, you'll be the person café owners and restaurant managers count on when their equipment needs attention. You'll travel to commercial locations throughout San Diego, troubleshoot issues, complete repairs, and build relationships with the businesses that keep our coffee community thriving.
Your day-to-day includes:
- Diagnosing and repairing commercial espresso machines, grinders, and coffee equipment at customer locations
- Completing service calls on time with clear communication throughout the process
- Documenting your work thoroughly—what you found, what you fixed, and what customers need to know
- Representing Espresso Medic professionally at every customer interaction
- Maintaining your service vehicle, tools, and parts inventory
- Using our CRM and service ticket systems to track customer history and follow-up needs
What You'll Bring
Required:
- 1-2 years of experience servicing commercial coffee equipment, or equivalent technical training
- Working knowledge of espresso machines, grinders, and related equipment
- Strong troubleshooting skills and mechanical aptitude
- Professional customer service abilities and communication skills
Bonus points for:
- Background in hospitality, food service, or specialty coffee
- Experience with water filtration systems
- Familiarity with multiple equipment brands
Why Espresso Medic
We're part of Bird Rock Coffee Roasters, which means we share a commitment to excellence, genuine relationships, and doing things the right way. You'll work with a supportive team that values learning and technical development.
What we offer:
- Competitive Pay: $45,000-55,000/year (based on experience)
- Participatory health benefits package
- 401(k) with 4% company matching
- Paid holidays
- Company vehicle for service calls
- Modern facility with quality tools and equipment
Our Values in Action
- Product Excellence: Quality repairs that keep businesses running reliably
- Customer Service: Understanding that your work impacts real people and their livelihoods
- Mastery & Growth: Continuous learning and technical development
- Authentic Communication: Clear, honest interactions that build trust
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Role Ownership: Taking responsibility for your work and its impact
Ready to Join Us?
If you're looking for a role where your technical skills make a real difference in San Diego's coffee community, we'd love to hear from you.
Espresso Medic is an equal opportunity employer committed to creating an inclusive environment where all team members can thrive.
Salary : $45,000 - $55,000