What are the responsibilities and job description for the National Account Sales Manager – Grocery & Convenience position at BIOWORLD MERCHANDISING?
Bioworld, the global leader in licensed lifestyle products, is seeking a National Account Sales Manager to grow and manage our Grocery and Convenience store accounts. This role blends strategic sales with hands-on execution to ensure flawless onboarding, compliance, and account growth.
Key Responsibilities
Account Setup & Customer Onboarding
- Manage routing guidelines for new Grocery and Convenience customers and communicate requirements to the Account Services Team (AST).
- Confirm vendor terms, allowances, and agreements for all new customers and departments; ensure documents are executed and forwarded to the AST.
- Maintain up-to-date customer database (Master Account List) with complete and accurate contact information.
Order Management & Execution
- Complete order forms in Bioworld’s system, ensuring all key customer/order data is accurate.
- Communicate special packaging requirements and pre-production needs to the AST prior to PO placement.
- Document and track sample requests (pre-production, top of production, and licensor samples for all programs).
- Serve as liaison with retail buyers/buying teams after PO placement to manage requests and changes, including:
- Extension requests
- Discount negotiations
- Shipment window adjustments (early readiness or cancel window shifts)
- Cancellation review and negotiations
Relationship & Channel Development
- Develop and nurture relationships with Grocery and Convenience buyers to maximize shelf space, program opportunities, and incremental growth.
- Partner with cross-functional teams (AST, sourcing, packaging, and design) to deliver tailored solutions for the Grocery and C-store landscape.
- Monitor customer compliance requirements and ensure timely execution across logistics, invoicing, and packaging.
Qualifications
- 5 years of sales/account management; Grocery or C-store experience strongly preferred.
- Strong knowledge of vendor agreements, routing guides, and retail compliance.
- Excellent communication, organization, and negotiation skills.
- Proven ability to grow accounts in complex retail environments.
Why Join Bioworld?
Be part of a global team that delivers innovative, licensed products to the world’s biggest retailers. At Bioworld, creativity and growth go hand-in-hand.