What are the responsibilities and job description for the Medical Office Coordinator position at Binson's Medical Equipment & Supplies?
At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.
The Role: This role ensures a smooth and supportive patient experience by managing intake, coordinating with physicians and insurers, and organizing equipment pick-up and delivery for our Orthotics & Prosthetics department.
Schedule: Monday–Friday | 8:30 AM - 5:00 PM
What We're Looking For
- A high school diploma or equivalent.
- Minimum of 1 year of front desk reception or administrative experience, preferably in a medical or clinical setting.
- Basic understanding of medical insurance terminology (referrals, authorizations, co-insurance).
- Proficiency with basic office software and the ability to quickly learn internal systems.
What You’ll Be Doing
- Greet patients and visitors upon arrival, check them in and out, and ensure the reception area remains clean, welcoming, and accessible.
- Distribute, collect, and review patient intake, ensuring all demographic information, medical history, and consent forms are accurately entered into the system.
- Schedule and confirm patient appointments for initial evaluations, casting/scanning, device fittings, and follow-up adjustments, optimizing the daily schedules for our clinical staff.
- Collect co-pays, deductibles, and outstanding balances at the time of service, and provide accurate receipts.
- Answer incoming clinic phone calls and address basic inquiries.
- Manage incoming prescriptions and physician referrals, create accurate patient charts, and assist in tracking the progress of orthotic and prosthetic orders to ensure timely delivery of care.
Perks & Benefits
- Competitive pay
- Full benefits: Medical, Dental, Vision & Life Insurance
- Paid time off floating holiday
- 401(k) Retirement Savings Plan
- Training and growth opportunities