What are the responsibilities and job description for the Sales & Customer Support Coordinator position at Bingltd?
About Jayakas Inc.
DBA Bingltd, is a family-owned company specializing in solid wood products, including butcher block countertops. We are building a new and growing division and are looking for a motivated team member to support our customers, sales team, and daily operations.
Position Summary
The Sales & Customer Support Coordinator will support customer service, sales activities, and business development. This role is ideal for someone who enjoys working with customers, learning new technology, and growing with a company.
Responsibilities
- Respond to customer phone calls, emails, website inquiries, and online messages.
- Support B2C customers and B2B accounts.
- Prepare quotes, product information, and sales documents.
- Update customer information and follow-up activities in HubSpot CRM.
- Research potential dealers, distributors, and wholesale customers.
- Help create product catalogs, brochures, and marketing materials using AI tools and Canva.
- Assist the sales and operations team with daily tasks.
- Maintain accurate records and provide excellent customer service.
Qualifications
- Strong communication and customer service skills.
- Organized, detail-oriented, and dependable.
- Comfortable learning new software and technology.
- Basic computer skills (Google Workspace, Microsoft Office).
- Ability to research information online.
- Positive attitude and willingness to learn.
Preferred:
- Customer service, sales support, or administrative experience.
- Experience with CRM systems, Shopify, or AI tools.
- Experience in wholesale, building materials, furniture, or home improvement industries.
Benefits
Retirement plan, dental, vision, life insurance, critical illness, short term disability, paid time off and paid holidays.
Salary : $18 - $23