Special Events Supervisor - Full Time

Job Description

Job Summary

The Special Event Supervisor position is an entry level leadership position and leads a dedicated team responsible for the installation, strike, and operational support of estate events, illuminations, special projects, and exhibitions. This role ensures all event elements are executed safely, efficiently, and to Biltmore’s standards. While primarily focused on behind-the-scenes coordination and hands-on event operations, the supervisor must also be prepared to interact with guests and partners in a professional, service-oriented manner when needed. The ideal candidate combines strong leadership, technical aptitude, and a commitment to delivering exceptional event experiences.

Essential Job Duties

• Responsible for operating within the department budget parameters.
• Responsible for manging all direct reports of the Special Events team, Included but not limited to scheduling, delegating, and assign daily task.
• Prepare venues for occasions such as seasonal events, exhibitions, etc.
• Overseeing event set up and removal per project.
• Insures proper execution of daily work tasks.
• This position is responsible for interacting with outside contractors and in some instances act as a representative of the department.
• Interacting with internal departments.
• Ensuring staff are trained and safety procedures are followed at all times.
• Supporting other event and F&B teams as needed during peak months.
  
  

Additional Job Duties

• Assist with hiring process such as reviewing applications, setting up interviews and on the job training.
• Assist with employee counseling, and terminations.
• Assist with work orders and/or event orders through the rental system.
• Assist with scheduling/training reserve staff as needed.
• Provide general support and assistance to the department, leadership, and company as required.
  
  

Qualifications

• High school diploma (or GED). Additional training preferred.
• Ideal candidates will have at least two (2) years relevant event experience.
• Demonstrated commitment to providing world class internal/external guest service; proven leadership skills and the ability to build/motivate teams.
• Proficiency in Word, Excel, Google docs, and Outlook. Basic math skills a must.
• Excellent interpersonal and written/verbal communication skills; must be able to convey information clearly, concisely, and effectively.
• Strong planning, organizational, and project/time management skills; prioritizes work and can adapt as needed. Keen attention to detail with focus on quality and service.
• Proactive, takes initiative, and exercises good judgment; creatively problem solves and handles a variety of situations in a professional manner.
• Can operate effectively in an intense and dynamic guest service environment.
  
  

Physical Requirements

• Ability to lift, pull, and push up to 50 pounds on a regular basis.
• Ability to climb stairs and ladders.
• Work outside and inside in a variety of weather conditions with fluctuations in temperature.
• Must have a valid driver’s license and be at least 21 years of age.