What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Billy Reese - State Farm Agent?
Benefits:
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Billy Reese - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Licensing paid by agency
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Billy Reese - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Assist clients with policy changes and inquiries.
- Assist clients with the insurance claim process.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
- Excellent customer service and problem-solving skills.
- Strong organizational skills and attention to detail.
- Ability to handle high-stress situations professionally.
Salary : $40,000 - $60,000