What are the responsibilities and job description for the Account Representative - State Farm Agent Team Member position at Lisa Patchell - State Farm Agent?
Benefits:
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Paid time off
- Training & development
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. We take pride in serving our community with integrity, care, and real support.
ROLE DESCRIPTION:
As Account Representative for State Farm Lisa Patchell Agency, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to join a fun team that strives to do good every day, you’ll fit right in with us.
RESPONSIBILITIES:
- Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Experience in managing customer relationships preferred.
- Interest in marketing products and services based on customer needs.
- Communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to customers.
- Property & Casualty license is a plus.
Benefits:
Vacation & Paid Time Off, 401K Plan, Paid HolidaysSalary : $42,000 - $60,000