What are the responsibilities and job description for the Retina Assistant with Clerical Support position at Billings Retina & Macula?
Job Overview
We are seeking a dedicated and energetic Retina Assistant with Clerical Support to join our team. Retina assistant with clerical support is a hybrid role that combines direct patient care and diagnostic support for retinal conditions with administrative and office duties. Responsible for assisting with both clinical and back-office tasks.
Core Responsibilities
Clinical support: Assist with patient intake, history-taking, and documentation; perform pre-exam testing such as visual acuity, tonometry, pupillary evaluation, and basic retinal exams.
Diagnostic assistance: Support retinal imaging and testing, including OCT, fundus photography angiography, and ultrasound.
Clerical duties: Manage Insurance for a retina specialist, verifying coverage, obtaining, and tracking prior authorization. Specialized billing and charge entry management. Accounts receivable and denial resolution. Assist in patient scheduling, coordinate appointments, maintain electronic medical records (EMR), and assist with charting and documentation.
Office operations: Manage inventory of ophthalmic drugs and special drug programs. Assisting with supplies, equipment maintenance, and preparing exam rooms.
Requirements
- Prior experience in medical office settings or ophthalmology clinics preferred; familiarity with ophthalmic diagnostic equipment is a plus
- Pre-visit Eligibility & Prior Authorization experience, working with Insurance carriers on claims, denials and appeals.
- Knowledge of billing with specific J-Codes and modifiers
- Knowledge of medical terminology, anatomy related to the eye, and physiology principles relevant to ophthalmic examinations
- Ability to operate medical devices such as tonometers, A-scan biometry units, and ophthalmic imaging equipment accurately
- Strong understanding of HIPAA regulations and commitment to maintaining patient privacy and confidentiality
- Proficiency with EMR/EHR system platforms for documentation and record management
- Excellent patient service skills with a friendly demeanor and ability to provide compassionate care during direct patient interactions
- Basic retail math skills for billing or inventory tasks are advantageous; experience in front desk operations is beneficial
- Ability to follow aseptic techniques diligently while handling sensitive medical equipment and performing clinical proceduresJoin our team as a Retina Assistant with Clerical Support if you’re passionate about eye health, eager to develop your clinical skills, and committed to delivering outstanding patient care in a fast-paced environment. We value energetic professionals who thrive on teamwork, attention to detail, and making a positive impact on patients’ lives every day!
Pay: $21.00 - $25.00 per hour
Expected hours: 40.0 per week
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Education:
- High school or equivalent (Preferred)
License/Certification:
- Certified Orthodontic Assistant (COA) (Preferred)
Work Location: In person
Salary : $21 - $25