Placement Specialist - Here4You

About Bill Wilson Center:

Bill Wilson Center provides services to children, youth, young adults, and families in Santa Clara County. Additionally, we reach clients through our street outreach and crisis line programs. Bill Wilson Center programs focus on housing, mental health care, supportive services, and advocacy. Bill Wilson Center is committed to working with the community to ensure that every youth has access to the range of services needed to grow to be healthy and self-sufficient adults. A key component of Bill Wilson Center's philosophy encompasses a strength-based approach to improving the lives of the youth and young families in our communities. Bill Wilson Center has been providing services to runaway and homeless youth since 1973. Join us and become a difference maker at Bill Wilson Center! 

Job Summary:

The Placement Specialist will work closely with community partners to quickly divert and prevent individuals and families experiencing a housing crisis from becoming homeless by providing intervention services. The Placement Specialist will spend considerable time with clients in immediate need and must be able to not only assess the client's housing situation but also brainstorm creative alternative solutions and connect clients with relevant services.

Essential Duties/Responsibilities:

• Conduct initial screening to assess appropriate service suggestions.
• Refers clients to other service agencies as necessary (ie, Reentry Resource Center, Domestic Violence providers, Social Services Agency).
• Mediates between individuals or families experiencing a housing crisis with supportive services, landlords, and/or community agencies.
• Enter, update, and maintain data in the Homeless Management Information System (HMIS). Compliance with HIPAA regulations is also required.
• Facilitates financial requests that support individuals or families by obtaining all necessary documents and uploading them into HMIS.
• Participation and successful completion of required in-person and online trainings.
• Maintain an average caseload of 40 clients who will be contacted within given time frames.
• Additional duties as assigned.

Education and Experience:

• High School diploma or equivalent.

Required Skills/Abilities:

• Ability to analyze and solve practical problems where only limited information exists. The ability to collaborate with other staff members is also key.
• Ability to read and interpret documents.
• Ability to write reports.
• Ability to work with basic mathematical concepts as required for reporting.
• Communication skills
• Knowledge of Internet software, spreadsheet software, and Word processing software. Internet research skills are a plus.

Physical Demands:

• While performing the duties of this job, the employee is required to remain stationary at their workspace, communicate with and gather information from clients, and input data into HMIS.
• The employee must occasionally move objects weighing up to 20 pounds.
• Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of their job.

Work Environment:

• Shared office space with 4-6 other Placement Specialists utilizing laptops, an additional monitor, and phones.
• High volume of incoming and outgoing calls during peak times.

Salary Range:

$26.50 - $27.00 per hour

Employee Benefits & Perks:

We offer a generous compensation package for full-time employees that includes the following:

• 4 Weeks Accrued PTO
• 14 Paid Holidays Per Year
• Paid Health, Dental, Vision & Voluntary Life Insurance Plans
• Flexible Spending Plans for Medical, Dependent Care, Parking and Transit
• 401 (K) Retirement Plan
• 24/7 Employee Assistance Program
• Upward Career Mobility
• Discounts and Savings through Tickets At Work and LifeMart  

EEO:

Bill Wilson Center is an Equal Opportunity/Affirmative Action Employer.

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and our Agency’s operations, responsibilities may be modified at any time.

Salary : $27 - $27