What are the responsibilities and job description for the Automotive Service BDC position at Bill Kay Buick GMC?
What you’ll do
- Engage with customers via phone and email to assess their automotive service needs and schedule service appointments
- Provide exceptional customer service by addressing inquiries and resolving issues promptly, demonstrating strong phone etiquette and communication skills.
- Use daily checklist and systems to reach out to customers with upcoming service needs
- Utilize CRM software to track customer interactions, manage service appointments, and document sales activities.
Basic qualifications
- Excellent organizational skills with the ability to manage multiple tasks simultaneously in a fast-paced environment.
Preferred qualifications
- Previous experience in a dealership setting is highly desirable.
Our benefits include:
- Competitive pay structure that recognizes your contributions.
- Opportunities for professional development and career advancement within the organization.
Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
Salary : $35,000 - $45,000