What are the responsibilities and job description for the HR Generalist position at BigTime Software, Inc.?
BigTime Software is looking for a full-time HR Generalist to join our People & Culture team. This is a broad, high-impact role that spans the full employee lifecycle — from recruiting and onboarding to performance management, enablement, and HR operations. We're looking for someone who is not only process-oriented and people-first, but also excited about designing and scaling AI-powered People operations. This role will act as a force multiplier for the People team—leveraging AI, automation, and systems thinking to improve efficiency, decision-making, and employee experience.
This is a great opportunity for someone passionate about building great employee experiences and eager to grow across multiple dimensions of People & Culture. This is a hybrid role based at our Chicago headquarters.
What you will be responsible for:
Employee Experience
Own the New Hire Experience, including orientation, our New Hire Ambassador program, and a seamless onboarding process for employees and managers alike
Manage benefits administration, including new hire enrollment, qualifying life events, and monthly insurance invoice audits
Maintain accurate employee records and manage HRIS system administration (address changes, time-off approvals, profile updates, employee change requests)
Support the termination and offboarding process
Manage and update the Employee Referral Bonus Tracker
Be a culture ambassador and embody BigTime's Core Values
Design automated workflows for onboarding, offboarding, and employee lifecycle events
Implement AI-powered self-service solutions (e.g., internal HR chatbot, knowledge base automation)
Recruiting
Support full-cycle recruiting efforts, including job postings, candidate screening, interview scheduling, and coordinating the offer process
Partner with hiring managers to ensure a consistent and positive candidate experience
Help maintain and improve recruiting workflows and tracking
Leverage AI tools to enhance sourcing, screening, and candidate communication workflows
Experiment with AI-assisted interview evaluation, job description optimization, and talent insights
Human Resources
Own and coordinate the performance management process, including review cycles, goal-setting frameworks, and manager/employee communications
Serve as a go-to resource for employees and managers on HR policies, procedures, and people-related questions
Support the Director of People in educating and enforcing HR policies across the organization
Use AI tools to analyze engagement, performance trends, and attrition signals
Support managers with AI-assisted feedback, goal-setting, and performance insights
Enablement
Assist in developing and delivering lightweight enablement content — manager training, onboarding resources, policy guides, and more
Partner with team leads to identify skill or knowledge gaps and help design scalable learning solutions
Maintain and organize a library of People & Culture resources accessible to all employees
Create AI-powered learning content and just-in-time enablement resources
Build scalable knowledge systems (e.g., Notion AI, internal copilots)
AI & Process Innovation
Proactively identify manual or repetitive People team processes and lead efforts to automate or streamline them using AI tools and agents
Stay current on emerging HR tech, AI tools, and automation best practices — and bring recommendations to the team
Serve as the People team's internal champion for thoughtful, responsible AI adoption
Our ideal candidate will have:
Bachelor's degree or equivalent experience
2 years of experience in an HR, People Operations, or related role
Demonstrated interest or experience in recruiting, HR, or enablement
Curiosity and enthusiasm for AI tools, automation, and process improvement
Excellent verbal and written communication skills
Strong interpersonal and customer service orientation
Exceptional organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced, high-growth environment
Proficiency with Microsoft Office Suite, Google Workspace, or related tools; HRIS experience a plus
Working at BigTime has its benefits!
Competitive salary and bonus potential
Company-paid benefits, including medical, dental, vision, disability, and life insurance
Generous time off and paid company holidays
Company-provided latest technology & software tools
Hybrid schedule (combination of remote and in-office at our Chicago HQ)
Compensation & BenefitsThe pay range for this position is $70,000.00-$80,000.00 annually. Actual compensation will be determined based on experience, skills, and qualifications.
Equal Opportunity EmployerBigTime Software, Inc. is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.
Reasonable AccommodationsIf you require a reasonable accommodation during the application or interview process, please contact Elaina Johnsen, Senior Manager of People & Culture (ejohnsen@bigtime.net).
Employment EligibilityAll applicants must be authorized to work in the United States.
Additional InformationThis position may be subject to a background check in accordance with applicable laws. Employment with BigTime Software, Inc. is at-will and may be terminated at any time, with or without cause or notice.
This is a great opportunity for someone passionate about building great employee experiences and eager to grow across multiple dimensions of People & Culture. This is a hybrid role based at our Chicago headquarters.
What you will be responsible for:
Employee Experience
Own the New Hire Experience, including orientation, our New Hire Ambassador program, and a seamless onboarding process for employees and managers alike
Manage benefits administration, including new hire enrollment, qualifying life events, and monthly insurance invoice audits
Maintain accurate employee records and manage HRIS system administration (address changes, time-off approvals, profile updates, employee change requests)
Support the termination and offboarding process
Manage and update the Employee Referral Bonus Tracker
Be a culture ambassador and embody BigTime's Core Values
Design automated workflows for onboarding, offboarding, and employee lifecycle events
Implement AI-powered self-service solutions (e.g., internal HR chatbot, knowledge base automation)
Recruiting
Support full-cycle recruiting efforts, including job postings, candidate screening, interview scheduling, and coordinating the offer process
Partner with hiring managers to ensure a consistent and positive candidate experience
Help maintain and improve recruiting workflows and tracking
Leverage AI tools to enhance sourcing, screening, and candidate communication workflows
Experiment with AI-assisted interview evaluation, job description optimization, and talent insights
Human Resources
Own and coordinate the performance management process, including review cycles, goal-setting frameworks, and manager/employee communications
Serve as a go-to resource for employees and managers on HR policies, procedures, and people-related questions
Support the Director of People in educating and enforcing HR policies across the organization
Use AI tools to analyze engagement, performance trends, and attrition signals
Support managers with AI-assisted feedback, goal-setting, and performance insights
Enablement
Assist in developing and delivering lightweight enablement content — manager training, onboarding resources, policy guides, and more
Partner with team leads to identify skill or knowledge gaps and help design scalable learning solutions
Maintain and organize a library of People & Culture resources accessible to all employees
Create AI-powered learning content and just-in-time enablement resources
Build scalable knowledge systems (e.g., Notion AI, internal copilots)
AI & Process Innovation
Proactively identify manual or repetitive People team processes and lead efforts to automate or streamline them using AI tools and agents
Stay current on emerging HR tech, AI tools, and automation best practices — and bring recommendations to the team
Serve as the People team's internal champion for thoughtful, responsible AI adoption
Our ideal candidate will have:
Bachelor's degree or equivalent experience
2 years of experience in an HR, People Operations, or related role
Demonstrated interest or experience in recruiting, HR, or enablement
Curiosity and enthusiasm for AI tools, automation, and process improvement
Excellent verbal and written communication skills
Strong interpersonal and customer service orientation
Exceptional organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced, high-growth environment
Proficiency with Microsoft Office Suite, Google Workspace, or related tools; HRIS experience a plus
Working at BigTime has its benefits!
Competitive salary and bonus potential
Company-paid benefits, including medical, dental, vision, disability, and life insurance
Generous time off and paid company holidays
Company-provided latest technology & software tools
Hybrid schedule (combination of remote and in-office at our Chicago HQ)
Compensation & BenefitsThe pay range for this position is $70,000.00-$80,000.00 annually. Actual compensation will be determined based on experience, skills, and qualifications.
Equal Opportunity EmployerBigTime Software, Inc. is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.
Reasonable AccommodationsIf you require a reasonable accommodation during the application or interview process, please contact Elaina Johnsen, Senior Manager of People & Culture (ejohnsen@bigtime.net).
Employment EligibilityAll applicants must be authorized to work in the United States.
Additional InformationThis position may be subject to a background check in accordance with applicable laws. Employment with BigTime Software, Inc. is at-will and may be terminated at any time, with or without cause or notice.
Salary : $70,000 - $80,000