What are the responsibilities and job description for the Operations Support position at Big Tool Store?
Manager’s Assistant / Operations Support
Location: Derby, KS
Schedule: Full-Time
We are looking for a reliable and versatile Manager’s Assistant to support day-to-day operations across several areas of the business. This role is perfect for someone who enjoys variety, problem-solving, and being the person who helps keep everything running smoothly.
The ideal candidate is organized, hands-on, and willing to jump in wherever needed—whether assisting customers, managing freight, helping with inventory, or supporting basic facility needs.
What You’ll Do
This position supports management with a wide range of operational tasks, including:
- Assisting with freight receiving, shipping, and inventory management
- Providing customer service and cashier support
- Helping with tool and equipment sales
- Supporting store or facility maintenance needs (basic electrical, plumbing coordination, etc.)
- Assisting with stocking, organizing, and merchandising
- Helping maintain clean, safe, and organized work areas
- Supporting management with daily operational tasks and problem solving
What We’re Looking For
- Someone who is dependable and self-motivated
- Comfortable working in a hands-on environment
- Strong customer service and communication skills
- Ability to multitask and adapt to changing priorities
- Basic knowledge of tools, electrical, plumbing, or mechanical work is a plus
- Ability to lift and move merchandise as needed
- Team-oriented with a positive attitude
Why Join Us
- Variety in your day — no two days are the same
- Opportunity to learn multiple areas of the business
- Work with a hands-on team that values initiative and reliability
- Full benefit package
- Family owned business
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person