SEASONAL Garden Sales

Garden Center Sales Associate

Since 1978, Big Tool Box has been the family-owned hardware haven where “all the expertise is under one roof,” putting customer service at the heart of everything it does. Spanning five powerhouse categories—Ace Hardware and Tools for every nut, bolt, and power tool imaginable; the Rental & Repair Center to keep projects moving without breaking the bank; the Highlands Garden Center bursting with plants, soil, and green-thumb guidance; the Lawn & Sprinkler Center for flawless outdoor irrigation and landscape solutions; and the Grillin and Chillin Center stocked with premium BBQ grills and all the accessories for perfect backyard cookouts—Big Tool Box remains the go-to destination for contractors, gardeners, grill masters, and DIYers alike.

Job Summary

• Assist customers with inside and outside garden sales covering live goods, patio décor, garden decorations, tools, chemicals, lawn care, and landscaping supplies.
• Drive sales through merchandising, price changes, stocking, inventory tasks, back-up cashiering, and hands-on plant care to create an inspiring, fully stocked garden center.
• Deliver exceptional service indoors and outdoors in the garden center with flexible shifts and seasonal live-goods focus.
• Full-time, part-time, or seasonal positions with comprehensive training and outdoor working in all weather.
• Full-time position with flexible availability including evenings, weekends, and holidays.
• Praise worthy customer service is our goal in every customer interaction.

Key Responsibilities

• Inside Garden Sales
  • Greet customers in houseplant, seed, bulb, and indoor décor zones; recommend succulents, orchids, starter kits, potting mixes, indoor fertilizers, and decorative pots.
  • Demo soil moisture meters, grow lights, and self-watering planters; upsell Ace Rewards and plant care bundles.
  • Process POS transactions, special orders, and rain checks for indoor live goods and seasonal décor.
• Outside Garden Sales
  • Proactively assist in the outdoor garden center: carry flats of annuals, 5-gal shrubs, bagged mulch, or pavers to carts/vehicles.
  • Advise on sun/shade needs, perennial pairings, pollinator plants, patio furniture, fountains, wind chimes, and outdoor lighting.
  • Load bulk items (soil, stone, sod) safely; offer carry-out and delivery scheduling.
• Merchandising
  • Build indoor endcaps (herb starter kits) and outdoor color stations (wave petunia pyramids, Proven Winners trios).
  • Arrange patio décor (benches, statues, trellises) and garden decorations (birdbaths, flags, solar stakes) into themed vignettes.
  • Hang baskets, rotate live goods for best light, and install vendor POP, QR care tags, and price signage.
• Price Changes & Stocking
  • Execute weekly price changes via RF gun: remove old tags, print/apply new, update POS overrides.
  • Stock shelves, tables, and racks with live goods, bagged goods, décor, and patio items; front-face and fill from backstock.
  • Rotate dated chemicals and live plants FIFO; consolidate trays and cull unsellables.
• Inventory & Live Goods Care
  • Conduct cycle counts on 20–50 live goods SKUs (high-shrink herbs, succulents) using mobile RF scanner and Mango reports.
  • Water, prune, deadhead, and monitor indoor/outdoor plants; adjust misting and shade cloth per weather.
  • Report low stock, pests, or damage; assist with receiving live pallets (count, inspect, quarantine).
• Back-Up Cashiering
  • Jump to registers (indoor or garden checkout) when lines exceed 2 customers; scan bulky items, process payments, and bag live goods carefully.
  • Handle returns, rain checks, Ace Rewards lookups, and simple overrides; radio for manager on discounts.
  • Ring up propane fills, bulk mulch tickets, or patio sets; offer loading assistance post-transaction.
• Safety & Team Support
  • Secure pesticides and sharp décor; wear gloves for chemicals and sun protection outdoors.
  • Radio for price checks, loading help, or special orders; cover breaks in adjacent departments.
  • Participate in opening/closing: sweep indoor aisles and outdoor walkways, lock gates, water final round.
• All other duties as assigned by management.

Required Qualifications and Skills

• Education
  • High school diploma or GED equivalent preferred.
• Experience
  • Garden center, nursery, or retail merchandising experience a plus; live goods and cashier training provided.
• Skills & Abilities
  • Working knowledge of plant identification, light/water needs, patio trends, and safe chemical handling.
  • Friendly, energetic communicator who turns “I need flowers” into a $200 patio refresh.
  • Basic math for coverage calculations, bulk pricing, price-change batches, and cash handling.
  • Comfort with POS, RF scanner, label printer, and Ace Retail App
• Physical Requirements
  • Lift/carry up to 50 lbs repeatedly (flats of annuals, patio chairs, bagged soil).
  • Stand/walk full shift indoors and outdoors; bend, kneel, reach overhead; work in heat, cold, rain, sun, pollen.
  • Push/pull rolling plant racks and loaded carts across gravel or concrete.
  • 16 years of age or older
• Other
  • Passion for live plants, outdoor living, and creating Instagram-worthy displays.
  • Willingness to work outdoors in the garden center year-round and back up at registers.
  • Weekend and peak spring/summer availability required.
  • Commitment to BigToolBoxs helpful, neighborly culture.

Salary : $16 - $18