Delivery Driver & Warehouse Support

Since 1978, Big Tool Box has been the family-owned hardware haven where “all the expertise is under one roof,” putting customer service at the heart of everything it does. Spanning five powerhouse categories—Ace Hardware and Tools for every nut, bolt, and power tool imaginable; the Rental & Repair Center to keep projects moving without breaking the bank; the Highlands Garden Center bursting with plants, soil, and green-thumb guidance; the Lawn & Sprinkler Center for flawless outdoor irrigation and landscape solutions; and the Grillin and Chillin Center stocked with premium BBQ grills and all the accessories for perfect backyard cookouts—Big Tool Box remains the go-to destination for contractors, gardeners, grill masters, and DIYers alike.

Job Summary

• Deliver customer orders (grills, mowers, mulch, tools, patio furniture) on-time and damage-free while assisting in the warehouse with order pulling, forklift work, and product assembly.
• Serve as the friendly face of BigToolBox on the road and the muscle behind seamless in-store pickups and contractor will-calls.
• Split time between driving local routes and warehouse tasks; keep fleet ready and backroom organized.
• Seasonal, Part-time, and Full-time roles available.  Must have flexible availability including mornings, evenings, weekends, and holidays.

• Praise worthy customer service is our goal in every customer interaction.

Key Responsibilities

• Delivering Orders
  • Load van/truck with secured, padded, and sequenced stops; verify every item against delivery manifest.
  • Deliver to homes, job sites, and businesses within 50-mile radius; unload to curb, garage, or backyard per customer request.
  • Collect COD, signatures, or photos; call customers 15 min prior; return undeliverables same day.
• Pulling Orders
  • Pull will-call, phone, and online orders accurately using pick tickets or Ace mobile app; stage in proper bays.
  • Locate obscure SKUs in overheads, backstock, or garden center; double-check counts and UPCs.
  • Wrap fragile items (glass, tile, paint); shrink-wrap pallets for contractor pickups.
• Forklift Work
  • Operate sit-down propane forklift to load/unload Ace warehouse pallets, lumber, and rental equipment.
  • Help off load inbound deliveries from flatbed/box trucks
  • Move mulch, soil, stone pallets to garden load-out; break bales and restock bulk bins.
• Product Assembly
  • Assemble grills, wheelbarrows, sheds, picnic tables, racking displays per manufacturer instructions in warehouse.
  • Test-start mowers, blowers, pressure washers; attach handles, fill oil/gas, apply decals.
  • Stage assembled units with PDI tag, owner’s manual, and warranty card for pickup or delivery.
• Vehicle & Warehouse Standards
  • Conduct pre/post-trip DOT inspections; log mileage, fuel, and maintenance alerts.
  • Sweep warehouse aisles, condense cardboard, and keep dock clear for next truck.
  • Assist receiving with pallet breakdown and OS&D documentation during downtime.
• All other duties as assigned by store management

Required Qualifications and Skills

• Education
  • High school diploma or GED equivalent.
• Experience
  • 1 years delivery driving (box truck/van) plus warehouse/forklift experience; assembly skills a plus.
• Skills & Abilities
  • Clean driving record; valid driver’s license.
  • Forklift certification (or ability to earn within 30 days); safe operation at heights.
  • Spatial tetris master—loads 26 ft box truck with zero shift or damage.
  • Basic hand tools fluency (cordless drill, socket set, torque wrench) for assembly.
  • Friendly phone voice and GPS navigation; texts photos of delivered products with a smile.
• Physical Requirements
  • Lift/carry up to 50 lbs repeatedly (ie grills, 3 cu ft mulch, 80-lb bag concrete).
  • Walk/climb stairs at delivery sites; push/pull loaded dollies up ramps.
  • Sit/drive 4–6 hours daily; stand/walk warehouse 4–6 hours; bend, twist, reach overhead.
  • Age 18 and over due to power equipment/forklift use.
• Other
  • Flexible for early morning contractor runs or occasional weekend deliveries.
  • Commitment to “white-glove” delivery—shoes off in homes, tarps down on lawns.
  • Successful MVR review.

Minimum requirements:

• High School Degree or equivalent
• Possess a valid in-state driver’s license with an acceptable driving record in accordance with company’s insurance carrier’s standards.
• Previous experience as a delivery driver is preferred.
• Knowledge of local traffic and road conditions.
• Familiarity with using navigation tools or GPS devices.

Position Requirements:

• Ability to follow specific instructions and perform duties as assigned by your direct supervisor, business unit manager or Manager on Duty.
• Work independently, establishing priorities, managing workload and time wisely.
• Possess strong communication skills with associates and customers.
• Ability to work additional or flexible hours including weekends.
• Participate in safety seminars including annual driver safety training, etc.
• Basic computer knowledge skills preferred.
• Safely navigate driving conditions in adverse weather in an efficient manner.

Essential Job Functions:

• Operate a box van, pickup truck, or other assigned vehicle in a safe and courteous manner. 
• Observe all state and local driving laws including company policies and procedures. 
• Safely load, unload, and move products in a careful and efficient manner.
• Communicate with customers via phone to schedule deliveries.
• Ability to work on your feet (for long periods of time) outside, and in various elements.
• Able to frequently push or pull moderately heavy objects (approx. 50-100 lbs)  
• Sit for extended periods of time, bend, twist, squat and climb in and out of a truck.
• Conduct routine pre-trip and post-trip vehicle inspections to ensure roadworthiness.
• Report any mechanical issues or maintenance needs promptly.
• Keep the delivery vehicle clean and organized.
• Plan and follow the most efficient routes for timely deliveries.
• Utilize GPS or navigation tools to navigate routes and avoid delays.
• Collect payments or obtain signatures as required.
• Maintain accurate records of deliveries, including delivery times, quantities, and any issues encountered.
• Submit delivery documentation and receipts in a timely manner.

Work Environment:

• Hot, dry, wet, and cold.
• Potential for exposure to slippery surfaces and allergy irritants.

Salary : $16 - $21