Human Resources Manager

Big Thunder Marine provides the ultimate boating experience for our clients, while establishing a winning culture for our employees. We are the largest dealership at the Lake of the Ozarks. We are poised to continue rapid growth, organically and through acquisitions. We are fast-paced, demanding excellence from within so we may provide lasting on water memories for boaters everywhere. Everything we do here at Big Thunder Marine is exactly why we were named in Boating Industry's 2023 Top 100 Boat Dealers across North America.

Our growth mindset also extends to our workforce, providing paid opportunities to learn and develop. We place no limits on what is possible as we strive not just to be the biggest, but the best! If you are ready to meet high standards while reaping the rewards of your hard work, come join our team today and be a part of something BIG. Big Thunder Marine.  

We are looking for a Director of Human Resources to oversee all aspects of human resources and payroll practices and processes. What is a Director of Human Resources? To us, the Director of Human Resources is the go-to person for all employee-related issues. This means that your duties will involve managing activities such as job design, recruitment, employee relations, performance management, training & development and talent management. The Director of Human Resources is important to business success. People are our most important asset and you’ll be the one to ensure we have a happy and productive workplace where everyone works to realize our established mission and objectives. Promoting our team values and shaping a positive culture is a vital aspect of a complete Director of Human Resources.

If you're looking to grow as we grow, now is a great time to be a part of putting together the top team at the lake.

Department: Human Resources

Job Status: Full-time

FLSA Status: Exempt

Reports To: General Manager

Positions Supervised: none                                                   

In keeping with the mission and values of Big Thunder Marine, and the pledge to maintain our presence as the premier watercraft dealer at the Lake of the Ozarks, the Director of Human Resources provides executive-level leadership and guidance to the organizations HR operations. The Director of Human Resources is responsible for setting, enforcing, and evaluating legally compliant human resources policies, procedures, and best practices, and identifying and implementing long-range strategic talent management goals. At all times the Director of Human Resources works to enhance our customer service experience and create lasting relationships with our clients.

Essential Functions Statement(s):

• Collaborates with executive leadership to define and implement the organizations long-term mission and goals; identifies ways to support this mission through talent management.
• Identifies key performance indicators for the organization’s human resource and talent management functions.
• Researches, develops, and implements competitive compensation, benefits, performance appraisal, and employee incentive programs.
• Provides guidance and leadership to the human resource management team; assists with resolution of human resource, compensation, and benefits questions, concerns, and issues.
• Maintains knowledge of and compliance with laws, regulations, and best practices in employment law, human resources, and talent management. Reviews policies and practices to maintain compliance.
• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include leadership training, safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
• Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
• Implements new hire orientation and employee recognition programs.
• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Maintains employee records, ensuring completion and accuracy of details such as employee contact information, job classification, pay rates, organizational structure, and other key details.
• Attends and participates in employee disciplinary meetings, terminations, and investigations.
• Participates in professional development and networking conferences and events.
• Performs other duties as assigned.

Job Performance:

• Job Quality: Accuracy, thoroughness, competence. Demonstrates a quality standard that reflects the degree of excellence associated with Big Thunder Marine.  Maintain databases and updating information as needed
• Job Quantity: Productivity level, time management, ability to meet deadlines. The ability to produce an acceptable amount of work within the parameter of schedules and time limits. 
• Job Knowledge: Expertise and skill. Consistently maintains a high level of knowledge and/or technical skill for the position; can apply skills and knowledge to complete assignments and tasks with the utmost proficiency and competency. 

Company Values:

• Teamwork: Continuously works in a selfless and collaborative manner with all staff. Communicates well and is accountable for actions.
• Growth: Continuously strives to attain personal and professional growth through learning, development, and training opportunities. Shows initiative and is goal oriented.  
• Integrity: Consistently demonstrates honesty in words and actions. Is guided by strong moral principles and ethical behavior.
• Fun: Always maintains a positive attitude. Is enjoyable to work with and understands the value of fun at work and for our customers. Is enthusiastic and conducts work in a manner that is customer oriented, understanding that ultimately, we sell fun through the goods and services we provide.

SKILLS & ABILITIES

• People oriented and results driven
• Demonstrable experience with human resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law and HR best practices

Education: Bachelor’s degree in human resources, Business Administration, or related field required. Graduate Degree preferred.

Experience: At least Human resource experience required, with strategic, talent management, and business/organizational development preferred.  

Computer Skills: Must be proficient with Microsoft Office and Google docs.

Certifications & Licenses: SHRM-CP strongly preferred.                  

WORK ENVIRONMENT

Typical office environment with moderate noise level when working indoors. Outdoor and marine environment may contain uneven and slippery surfaces. Noise level may increase substantially upon interaction with watercraft. 

Big Thunder Marine has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. 

Big Thunder Marine is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law.