What are the responsibilities and job description for the Retail Sales Associate position at Big Sky Resort?
Overview
Big Sky Resort offers and array of retail outlets: Provisions, Big Sky Cap Co., Lone Peak Logo Shop, and Huntley Trading Post. Placement in a location is dependent on expertise and staffing needs.
A Retail Sales Associate provides quality customer service and product knowledge, along with daily tasks of the operation. Sales Associates are excited to help each and every guest with their needs.
Check out Big Sky Resort's retail outlets at the link here.
Responsibilities
Big Sky Resort offers and array of retail outlets: Provisions, Big Sky Cap Co., Lone Peak Logo Shop, and Huntley Trading Post. Placement in a location is dependent on expertise and staffing needs.
A Retail Sales Associate provides quality customer service and product knowledge, along with daily tasks of the operation. Sales Associates are excited to help each and every guest with their needs.
Check out Big Sky Resort's retail outlets at the link here.
Responsibilities
- Will be required to gain strong knowledge of Big Sky Resort property and the surrounding area
- Must be able to answer questions about activities and sights in the area
- Give accurate and current information about the merchandise for all brands we carry.
- Utilize the tools and training provided by Big Sky Resort to develop long-term customer relationships and increased sales.
- Maintain the Boyne Rewards signup and loyalty program in all locations
- Cleaning and organizing daily to keep sales area in prime appearance.
- Must be able to work independently and multi-task, greeting all guests promptly entering the store and host a warmly atmosphere.
- Maintain a positive and cheerful attitude at all times.
- Apply the above standards to all phone calls and questions.
- Participate in all required Big Sky Resort Retail employee training.
- Be proactive in your ongoing education regarding the company, weekly reports, products, and the outdoor retail business.
- Take advantage of additional in-store and outside training opportunities that are offered.
- Effective communication skills.
- Customer service and sales skills.
- Ability to effectively work with team.
- Attention to detail and accuracy.
- Accurate with money usage and register use.
- Self-motivated.
- Continually able to stand/walk for extended periods, necessary to provide sales floor coverage.
- Continually able to reach overhead, bend, squat, kneel, and carry product, necessary for customer service, inventory re-stock, and store merchandising.
- Ability to walk up and down staircase, carrying boxes, product, and other necessary store related items.
- Ability to regularly perform store maintenance items: sweep, vacuum, empty trash, clean.
- Ability to safely lift boxes 30lbs up to 55 lbs assisted.
- Comfortable climbing ladders.
- FREE All Access Bike Haul Pass and discounted Golf Pass
- Discounted Golf and Mountain Biking for friends and family
- 25% - 50% off Food and Beverage and Retail discounts at all Boyne outlets
- Eligibility for affordable Team Member Housing
- Lodging discounts for friends and family
- FREE Basecamp activities including zip line course
- Wellness Day and Eligibility for PTO
- Monthly employee events