What are the responsibilities and job description for the High Rollers - Server position at Big Night Entertainment Group?
As a Server, a typical day might include the following:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions.
This position is paid the state minimum tipped wage per hour plus tips. In accordance with state law, if an employee's total earnings from their tipped minimum wage plus tips do not meet the state's standard minimum wage for a given pay period, the employer is required to pay the difference.
- Greeting guests joining us with a welcoming smile and friendly demeanor
- Attending to guests and taking food and/or beverage orders
- Ensuring guests' orders are accurate and served in a timely manner
- Anticipating guest needs and fulfilling them
- Preparing guest checks and collecting accurate payment
- Resolving any service issues that arise with empathy and according to guidelines
- Monitoring guest consumption of alcohol and intervening when needed according to all company guidelines
- Promoting Big Night Entertainment Group in a positive and professional manner
- Maintaining a clean and well stocked work environment
- Other duties as assigned
- At least 1 year direct serving experience in a fast-paced bar/restaurant required
- TIPS Certification a plus and will be required if chosen for the position
- A neat and professional appearance
- Efficient and accurate communication skills
- Ability to build guest loyalty with an outgoing and friendly demeanor
- Excellent memory and ability to multitask
- Work schedule flexibility with night, weekend and holiday availability
- A positive attitude and aptitude to handle high-volume environments
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions.
- May be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environment
- Non-typical hours will be customary including evenings, weekends, and holidays. Monday, Thursday and Sunday availability currently required
This position is paid the state minimum tipped wage per hour plus tips. In accordance with state law, if an employee's total earnings from their tipped minimum wage plus tips do not meet the state's standard minimum wage for a given pay period, the employer is required to pay the difference.
