What are the responsibilities and job description for the Guy Fieri's Foxwoods Kitchen + Bar - Restaurant Manager position at Big Night Entertainment Group?
As a Restaurant Manager, a typical day might include the following:
- Managing operations during scheduled shifts that include daily decision making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness
- Preparing service staff schedules in accordance with forecasted business volume. Responsible to alter scheduling needs with the varying daily business volume
- Identifying operational opportunities to build sales and control costs; develop and implement plans to address opportunities
- Exhibiting high performance standards and ensures all team members are providing exceptional service to patrons
- Performing nightly check outs and audits
- Investigating and resolving service/food quality complaints
- Supervising associates daily activities; assigning responsibilities and providing clear / concise instructions while offering suggestions for increased productivity
- Enforcing established safety practices and ensures quality standards are maintained
- Accountable for all sales and operating transactions in compliance with the policies and procedures
- Providing a positive, fun working environment for associates
- Other duties as assigned
Supervisory Responsibilities
- Supervising approximately 20-30 front-of-house employees per shift
- Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws
- Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems