What are the responsibilities and job description for the Install Apprentice - Billings, MT position at Big Horn Heating & Cooling?
Big Horn Heating and Cooling has been serving Mountain West families and businesses for over 20 years!
With shops in Billings, Cody, Worland, and Jackson, we are the leading provider of HVAC maintenance, service, and installation for residential and commercial customers in Idaho, Montana, and Wyoming. We are looking for top-tier talent to join our team and bring our excellent level of customer service to the community.
We invest in our employees' career development, covering their Journeyman licensing and training/continuing education. We promote our career development philosophy of "learn more, earn more" to all of our coworkers.
We are looking for service technicians with experience working on boilers, residential AC, mini splits, and commercial systems. Truck, tools, uniform, and tablet w/ Service Titan provided.
We offer an outstanding company culture, a 401(k) program w/ company match, health insurance, PTO, and competitive compensation with SPIFFS.
Position Summary
The Install Apprentice supports the installation team in the setup, assembly, and commissioning of HVAC, plumbing, or mechanical systems. This entry-level role provides hands-on training and development, preparing the apprentice to become a skilled installer through mentorship and supervised practical experience.
Essential Duties and Responsibilities
- Assist experienced installers with residential and commercial system installations
- Learn to read and interpret blueprints, technical manuals, and installation instructions
- Handle materials, tools, and equipment safely and efficiently
- Perform basic assembly, installation, and alignment tasks under supervision
- Observe and assist with system start-ups, testing, and calibration
- Maintain clean and safe job sites
- Follow all company safety policies, OSHA regulations, and manufacturer installation guidelines
- Assist with loading and unloading materials and equipment
- Maintain company vehicle, tools, and equipment in good condition
- Participate in training sessions, safety meetings, and on-the-job mentoring
- Provide excellent customer service and professionalism on job sites
- Perform other related duties as assigned
Qualifications
Education & Experience
- High school diploma or GED required
- Enrollment in or completion of technical school or trade program preferred
- No prior installation experience required; willingness to learn is essential
Licenses & Certifications
- Valid driver’s license with acceptable driving record
- OSHA safety training or basic certification preferred
Knowledge, Skills, and Abilities
- Basic mechanical aptitude and hand-tool proficiency
- Ability to follow verbal and written instructions accurately
- Strong work ethic and eagerness to learn
- Good communication and teamwork skills
- Ability to work safely and adhere to safety protocols
- Basic math and measurement skills
Physical Demands
- Ability to lift up to 50 pounds or more
- Ability to stand, walk, kneel, crouch, climb ladders, and work at heights
- Ability to work in confined spaces such as attics, crawlspaces, or rooftops
- Ability to work indoors and outdoors in varying weather conditions
Work Environment
- Residential and commercial job sites
- Exposure to mechanical equipment, tools, dust, noise, and temperature extremes
- Field-based work with frequent travel between job sites
Schedule
- Typically Monday through Friday
- Occasional overtime, evenings, or weekends may be required
Travel Requirements
- Local travel within the assigned service area
Training & Development
- Hands-on training with experienced installers
- Mentorship to learn installation best practices, tools, and safety procedures
- Opportunity for career growth to become a full-service installer or technician
Equal Employment Opportunity Statement
The Company is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status.
Disclaimer
This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization.