What are the responsibilities and job description for the Escape Room Game Master position at Big Escape Rooms?
About Big Escape Rooms
Are you passionate about delivering a remarkable customer experience? Want a fun, challenging, fast-paced job where you’re on your feet and interacting with people all day? Let’s talk. If you’ve never done an escape room: teams get a quick video briefing, enter a themed room, and have 60 minutes to solve puzzles, find clues, and beat the clock.
What you’ll do (Game Master)
Game Masters own the guest experience from check-in to the final photo. You’ll help bring the story to life and keep games running on time.
You will:
- Greet guests with energy (often in-character for the experience)
- Check in teams using our booking system and collect waivers
- Brief teams on the story, rules, and safety
- Monitor games via audio/video and provide hints as needed
- Celebrate teams at the end, take group photos, and thank them for visiting
- Reset rooms quickly and perfectly between games (speed extreme attention to detail required)
- Handle basic cash/card transactions and record them accurately
- Report breaks/fixes, low inventory, and supply usage
- Use Google Drive for communication and basic files
What we’re looking for
- Friendly, upbeat, and comfortable speaking to groups (including large groups)
- Reliable transportation and dependable attendance (we run a tight schedule—lateness won’t work)
- Strong attention to detail and sense of urgency
- Able to multitask and stay calm under pressure
- Great communication skills
- Comfortable with basic tech (tablet/computer; Google Drive)
Requirements
- Must be 18 years or older
- Flexible scheduling; weekend availability is strongly preferred
- Able to stand/walk for extended periods and move between rooms during shifts
Hiring timelineWe’re interviewing now and looking to start quickly (as soon as this week).
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
Pay: From $10.50 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $11