Escape Room Game Master - Birmingham, AL

Are you passionate about a remarkable customer experience? Interested in working in a fun, challenging, fast paced environment? Let’s talk!

You might be wondering what an escape room is? It’s pretty simple—and thrilling. After a video briefing about their impending adventure, teams are escorted into a themed room. The story comes alive as they search for clues, keys and codes, solve puzzles and riddles and attempt to solve the mystery, eventually leading to the escape code. They only have sixty minutes to find their freedom, so time is of the essence.

What we need:

Game masters who are responsible for the guest experience from the time a team enters Big Escape Rooms until we thank them for visiting us at the end of the game. As a game master you will be in characters for the game guests are arriving for.

Specifically a game master will:

Greet guests in character once they are checked in

Accompany them to the room

Brief them on the game story

Answer any questions they may have

Closely monitor their game via audio and video from the control room

Communicate with them as needed during the game

Greet them enthusiastically as they exit their game room

Take a group picture and thank them for experiencing our game.

Quickly reset the room for the next team. Speed and extreme attention to detail is mandatory.

Greet guests energetically when they arrive

Check them in via our booking system

Have guests sign waivers

The prime candidate will:

Smile a lot, know how to have fun and enjoy interacting with people

Be comfortable with large crowds

Have a strong work ethic understanding that our business keeps an extremely tight schedule (being late won’t cut it)

Be detail oriented

Have a sense of urgency

Be able to independently resolve unexpected problems as they arise

Be able to multi-task

Have fantastic communication skills

Have reliable availability and transportation

Ability to handle money and record transactions

Report breaks, fixes, and low inventory and inventory usage.

Be comfortable with Google Drive

When can I start?

We are interviewing candidates now and plan on starting them within the week.

Job Types: Full-time, Part-time

Pay: From $10.50 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person

Salary : $11