What are the responsibilities and job description for the Intermodal Dispatcher/Customer Service position at Big Blue Boxes?
Join a leader in the industry who is experiencing exciting growth! Our team is dedicated and driven and we are looking to add to our intermodal family!
Schedule: Monday to Friday, 8:00am - 5:00pm
Annual Salary: $50,000 - $60,000
Intermodal Dispatcher/Customer Service - Benefits/Perks:
- Dog-friendly office
- Casual attire
- Competitive compensation and benefits package
- Family feel
- Significant growth potential in the business and in the role
- Be part of a dynamic team and grow in your career!
Intermodal Dispatcher/Customer Service - Job Duties and Responsibilities:
- Manage daily intermodal schedule for Big Blue Boxes in our new Dallas facility
- Data entry
- Track and tracking all orders
- Schedule appointments for imports/exports
- Driver paperwork
- Customer communication
- Problem solving before the issues result in service failures
- Timely clerical responsibilities to ensure completeness of job
- Chassis pickup and drop locations
- Other job duties as assigned
Intermodal Dispatcher/Customer Service - Education and Experience Required:
- 2 year degree, Bachelors preferred
- Transportation/Management experience or will train the right candidate
Intermodal Dispatcher/Customer Service - Knowledge and Skills:
- Proficient in Microsoft office products
- Computerized dispatch and record keeping
- Willingness to adapt to ever changing customer requirements
- Strong Interpersonal Skills
- Strong written and verbal communication skills
- Ability to multi-task and prioritize responsibilities
- Tolerance to ambiguity
Salary : $50,000 - $60,000