What are the responsibilities and job description for the Service Advisor/Writer position at Bical Chevrolet?
Full job description
Bical Chevrolet of Valley Stream is seeking a full-time Service Advisor to join our award winning team. GM experience preferred but not mandatory, This is a great opportunity to work for an exciting company in a fast-paced environment.
Bilingual is a plus.
Service Advisor Benefits:
- Opportunity to work in a cohesive and supportive team environment
- Brand new, state-of-the-art facilities and equipment
- Opportunity for advancement in a growing company
- Paid vacation days, sick days, and holidays
Responsibilities include, but are not limited to:
- Greet customers and carefully record the customer’s concerns to generate an accurate work order. Track the status of open repair orders during the day keeping both the customers and Manager updated with approvals and delays.
- Obtain the training necessary to know what is covered under warranty.
- Perform regular and scheduled contacts with previous customers and make appointments for maintenance items.
- Notify customers that their vehicles are ready for pickup, cashier & close tickets.
- Explain repair order charges to customers and promptly notify the service manager of any customer service problems.
- Strive to meet management’s metrics for sales per repair order, total gross profit, repair orders per day, and customer satisfaction scores.
Job Requirements:
- Minimum of 5 years’ experience in a service advisor role strongly preferred.
- Proven track record of CSI and sales history, preferably with a luxury dealership, preferred.
- Excellent verbal and math skills. These skills may be tested and evaluated.
- Ability to be insured to operate a motor vehicle. This job description in no way implies that the duties listed here are the only ones the employee may be required to perform. The employee is expected to perform other tasks, duties, and training as dictated by their supervisors
- Valid Drivers License
Job Type: Full-time
Pay: $70,000.00 - $120,000.00 per year
Benefits:
Paid time off
Medical Ins
Join our team as a Service Writer where your expertise will contribute to providing top-tier service experiences for our valued customers!
Job Type: Full-time
Pay: $59,299.91 - $65,636.56 per year
Benefits:
- Employee discount
- Health insurance
Work Days:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $59,300 - $65,637