Warehouse Operator IV

Join BIC World, a community of brands dedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed to growing our iconic and innovative brands by reimagining everyday essentials in new, sustainable, and responsible ways.

Our culture encourages a "roll up your sleeves and get the job done" mindset, ensuring self-starters, problem solvers, and innovative thinkers can truly thrive. At BIC World, you are empowered to take ownership of your career and use your unique perspective to make a meaningful, global impact on our mission.

Job Summary:

The Inventory Exception Specialist is responsible for identifying, analyzing, and resolving inventory discrepancies within a warehouse or distribution center. This role plays a critical part in maintaining inventory accuracy by conducting root cause analysis, collaborating with cross-functional teams, and implementing corrective actions to prevent recurring issues.

Key Responsibilities:

• Investigate and resolve inventory discrepancies, including shortages, overages, and misplacements
• Conduct root cause analysis on inventory variances and document findings
• Reconcile system inventory with physical counts through cycle counts and audits
• Collaborate with operations, receiving, shipping, and quality teams to resolve exceptions
• Monitor and manage exception reports, ensuring timely and accurate resolution
• Maintain detailed records of inventory adjustments and investigations
• Identify trends and recommend process improvements to reduce recurring discrepancies
• Support cycle count programs and assist with physical inventory audits
• Ensure compliance with company policies and inventory control procedures
• Other duties as assigned
  
  

Qualifications:

• High School diploma / GED is preferred
• Minimum of 1 year of related experience in a warehouse environment
• Working knowledge to work accurately through WMS and Microsoft Office systems
• Maintain business confidentiality
• Must have good communication skills – both verbal and written
• Available to work overtime, weekends, and holidays as needed
• Must display a strong work ethic and sense of urgency
• Ability to work in a team-based, feedback friendly, environment
• Display high attention to detail and a process-driven mindset
• Must be knowledgeable and abide by all company safety policies and procedures
• Previous work experience in a production, warehouse, or manufacturing environment
• Ability to be on your feet for 8 hours a day
• Must be able to work in a production environment that involves lifting boxes and product up to 40 pounds.
  
  

Preferred Skills:

• Experience with RF scanners and inventory tracking systems
• Familiarity with cycle counting and inventory audit processes
  
  

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.