What are the responsibilities and job description for the Bilingual Spanish Case Coordinator Bilingual Spanish Case Coordinator position at Bhrags Homecare?
Responsibilities (include but not limited to):
- Plan, organize, communicate and supervise the facilitation of Home Health Aide (HHA) activities in accordance with agency’s policy and procedures.
- Coordinate schedules for designated patients and caregivers.
- Maintain HHA punch-in schedules in HHA Exchange.
- Resolve complaints, document incidents, and participate in HHA counseling.
- Follow up with client hospitalization and hospital discharge.
- Provide administrative support to the Human Resources team
- Coordinates HHA onboarding as it relates to paperwork (I-9 documentation, orientation pockets, handbooks, etc.), physicals (pre-employment requirements), and new hire orientations.
- Excellent communication skills and can work independently and with a team environment; excellent organizational, follow-up, and follow through skills. Ability to meet deadlines and excellent multi-tasking ability is essential
- Interpersonal skills necessary in order to communicate in person, by e-mail and telephone to provide information with courtesy and tact while maintaining strict confidentiality.
- Ability to take stairs, lift, bend, & sit at work station for prolonged periods, agile in response to emargencies.
- Complete other duties as assigned by the department supervisor.