Residential Associate

POSITION DUTIES AND RESPONSIBILITIES: (MAY VARY BASED ON SHIFT)

• Assist in the day-to-day operations of a shelter for residents.
• Process new client intake information and bed assignment.
• Maintain daily census records.
• Distribute clothing and personal care items to clients as needed.
• Distribute mail, appointment slips and other documentation to clients.
• Write detailed incident reports regarding client activity and the condition of the entire shelter.
• Document and maintain Shift Summaries and Logbooks.
• Conduct searches of client lockers.
• Conduct client pack-ups and property return.
• Manage CARES, the DHS client database.
• Participate in training and staff meetings.
• Utilize CPR/First Aid and/or Narcan techniques in emergency situations and conform to OSHA standards.
• Ability to climb stairs, walk throughout the facility, stand to talk to clients and staff, and sit for extended periods.
• Perform other related duties as assigned by the Supervisor.
• Enforce Fire Safety Plan.
• Assist residents with laundry services and manage linen exchange for shelter residents where needed.
• Ability to bend, or squat to frequently retrieve records from filing cabinets and lift up to 30lbs, unassisted.
• Ability to work cooperatively with peers and other staff in order to serve the needs of the client.
• Escort clients to appointments outside of the facility as needed.
• Grant and record client access to their medications.
• Availability and flexibility to work overtime, weekends, and holidays.
• Provide the Department of Homeless Services (DHS) with daily census figures.
• Ability to create a warm, supportive environment; and work effectively with individuals in a community residence, and or mental/physical disabilities.