eClinicalWorks Builder

Key Responsibilities

Population Health Registry & Worklist Development

• Design, build, and maintain patient registries within eClinicalWorks to support uninsured and at-risk populations, post-emergency department and hospital discharge follow-up, continuity of care initiatives, and high-risk patient management.
• Develop role-based daily worklists for Community Health Workers, enrollment specialists, front desk teams, and care coordinators.
• Configure real-time registry updates that generate actionable patient lists without requiring manual intervention.
• Continuously refine and expand registry functionality in alignment with project milestones and organizational priorities.

Clinical Workflow Automation

• Configure coverage status alerts and patient flags within eCW workflows to identify at-risk patients at the point of care.
• Standardize patient check-in workflows across all Company locations.
• Design and implement enhanced digital intake capabilities and front desk automation processes.

Outreach Workflow Configuration

• Build outreach tracking tools and documentation templates that support Community Health Worker and enrollment specialist activities.
• Configure automated patient communications, including insurance renewal reminders and appointment notifications.
• Implement emergency department and hospital discharge workflows, including 48-hour outreach tracking and 7-day follow-up monitoring.

Reporting & Performance Monitoring

• Develop dashboards and reports that monitor key performance indicators, including:
• Registry population size
• Worklist completion rates
• Outreach activity volume
• Appointment conversion rates
• Ensure all configurations support organizational reporting requirements and contractual performance measures.
• Collaborate with Data Analytics teams to align eCW outputs with enterprise reporting initiatives.

Project Leadership & Cross-Functional Collaboration

• Participate in project meetings and provide regular build updates to organizational leadership, including the CMIO.
• Document all configurations, workflow designs, and technical decisions to support training, knowledge transfer, and long-term sustainability.
• Partner closely with clinical, operational, nursing, and community health leaders to translate business requirements into effective eCW solutions.
• Identify system limitations and proactively recommend alternative approaches and process improvements.

Required Qualifications

• Minimum of 3 years of hands-on eClinicalWorks configuration, build, and optimization experience within a healthcare environment.
• Demonstrated expertise building patient registries, worklists, templates, alerts, and automated workflows within eCW.
• Experience supporting clinical informatics, population health, or healthcare IT implementation initiatives.
• Strong ability to translate clinical and operational workflow requirements into technical system configurations.
• Proven organizational and project management skills with the ability to manage multiple concurrent workstreams.
• Excellent communication, collaboration, and stakeholder management skills.
• Comfortable working directly with clinical, operational, and executive leadership teams.