General Manager

GENERAL MANAGER  

Beverly Yacht Club  

Marion, MA 

The Beverly Yacht Club is seeking an experienced individual to fill the position of general  manager. The general manager is responsible for the overall operations of the club. The  ideal candidate will have professional management and leadership experience, including  hiring, training, and supervising. Experience in private yacht club management; operations  in food and beverage, marina, junior sailing, waterfront, or in the marine industry is a plus.  

• In collaboration with the Flag Officers, Committee Chairs, Board members, and staff,  ensure that the overall financials, reports, and processes are in place and followed  
• Continuing employee engagement, primarily by being exceptionally proactive in  engagement throughout the operation, learning names, spending time getting to know the  BYC membership, learning the procedures and ebb and flow of the business  
• Evaluation of the overall member service experience and how it dovetails with employee  performance, the accountabilities and responsibilities of key departmental leaders and  furthering the plan for continuous improvement  
• Review the overall F & B operation, its consistency of execution and overall standards for success  

DESIRED CANDIDATE QUALIFICATIONS  

• A minimum of 5 - 7 years of progressive leadership/management experience in  (preferably) a private member owned club, or leading hospitality operations outside of the  club industry in a similar hospitality operation  
• Strong personal qualities of confidence, credibility, energy, commitment, and humor  along with exemplary ethics of honesty, integrity and loyalty 
• Proficient with technology and recognizing best practices to improve ‘high touch’ service  delivery to members, as well as to more effectively manage and lead operations  
• Someone who respects the history, traditions and culture of the Club, while also being an  innovator and a champion of new ideas and initiatives, looking to consistent improvement  of member experiences and operational efficiency  
• A truly confident, diplomatic, and competent club industry professional with exceptional  “executive presence,” who recognizes the importance of accountability, and who has a  strong history of success in working with flag officers and committees  
• As noted above, a true “partner” with the Flag Officers, Board, and all active Council  members recognizing that he/she needs to be a creative problem solver whose ability to  convey ideas, suggestions, and solutions in a thoughtful, well-reasoned manner with a high  level of integrity results in high levels of respect. Yacht club and marina experience  preferred but not required  

EDUCATIONAL AND CERTIFICATION QUALIFICATIONS  

• A bachelor’s degree from a four-year university or college, preferably in Hospitality  Management  
• In lieu of the degree, substantial private club or hospitality experience will be fairly  considered  
• From the club industry, Certified Club Manager (CCM) designation is desired, but not  required  

This is a full-time year-round position:  

October – April: Manager is expected to work Monday-Friday at the BYC Clubhouse. 

May-September: Manager is expected to work Monday – Saturday at the BYC Clubhouse.  

Compensatory time will be awarded at one and half hours for every hour worked over 40  hours during May to September.  

SALARY AND BENEFITS  

$135-160K; 10-15% Bonus  

Health Insurance 

Holidays: New Years Day, Martin Luther King Day, President’s Day, Patriot’s Day,  Thanksgiving, The day after Thanksgiving, and Christmas.  

Vacation Time: Vacation time is expected to be taken October thru April. Year one and year  two 15 Days; Year three 20 Days; Year four 25 Days.  

Sick Time: 40.0 Hours of Sick Time will be awarded. Accrual 8.0 hours work to a max of 40.0  hours.  

INFORMATION  

www.beverlyyachtclub.org  

Apply for this position: Please send resume and short cover letter to:  gmsearch.byc@gmail.com