IT Support Specialist

Company Description

BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!

Job Description

Your Mission

BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience.

Responsibilities

• Network Configuration and Maintenance:
  • Ensure network security, performance, and scalability.
  • Monitor network traffic, troubleshoot connectivity issues, and implement solutions.
  • Collaborate with global stakeholders to enforce network security policies and practices. 

• IT Project Management:
  • Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization.
  • Define project scope, objectives, and schedules.

• Support and Administration:
  • Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience.
  • Advocate for the importance of information systems security and support the implementation of critical processes and security practices.

• Onsite Support & Customer Partnership
  • Provide hands-on IT support at long-term project sites (e.g., airports), ensuring stable operations for project and customer teams.
  • Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans.
  • Act as a trusted partner to customers, supporting continuous improvement and AI-driven initiatives that require IT expertise.

Annual compensation range: $85,000.00 - $95,000.00 annually

The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.

Qualifications

Requirements, Skills & Abilities

• Bachelor's degree in Information Technology, Computer Science, or a related field
• 2-5 years of experience in network administration and IT project management
• Strong service and employee-experience-oriented, energetic mindset paired with a drive for continuous improvement that creates value for employees and the company
• Well-developed interpersonal and communication skills, with the ability to deliver exceptional results in a fast-paced, dynamic environment
• Strong attention to detail, process development and project/organizational management
• Highly organized in working, thinking and prioritizing
• Ability to travel domestically and internationally, as required, up to 50% of the time

Additional Information

BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees:

• Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
• 401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
• Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!
• Ancillary Insurances: Including vision, accident, and critical illness insurance.                       
• Generous Paid Time Off: Achieve the optimal work-life balance.
• Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
• Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.

BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.