VP of Operations

About Miami Vacation Rentals

Miami Vacation Rentals (MVR Group) is a leading property management company based in Miami, specializing in short-term rentals and hotel management. Our portfolio includes over 300 upscale properties managed on behalf of international investors.

We operate at the intersection of real estate, hospitality, and technology, delivering exceptional guest experiences while maximizing returns for property owners. Our culture is guided by trust, excellence, service, teamwork, care for our people, and disciplined use of resources.

Role Overview

We are looking for a builder-operator VP of Operations: a technology-forward, EBITDA-driven executive who thrives in complex operating environments and understands that operational efficiency is strategy.

This is not a traditional hospitality operations role. The ideal candidate combines:

• Systems thinking

• AI/automation fluency

• P&L discipline

• Creative problem-solving

• Hands-on leadership

Your job is to turn the CEO's vision into execution, day in and day out. You will own the P&L, build and develop a high-performance team, design and embed scalable systems, and ensure every department is pulling in the same direction. You will need to operate comfortably from the 10,000-foot strategic level down to ground-level detail, and know when each is required.

Key Responsibilities

Vision to Execution
Translate the CEO’s strategy into clear operational plans across departments. Drive annual initiatives, quarterly priorities, and performance KPIs.

Technology & AI-First Operations
Leverage automation, technology, and AI to reduce manual work, increase decision-making speed, and improve margins. Implement systems that enhance guest experience, owner satisfaction, and operational efficiency.

P&L and Financial Ownership
Own the company P&L with accountability for EBITDA, margin performance, and cash flow. Build strong reporting, forecasting, and financial decision frameworks.

Operational Excellence with a Cash Flow Mindset
Oversee SOPs, workflows, and service standards across all properties and departments while continuously improving operational efficiency.

Scaling & Growth
Design systems, org structure, and processes to scale the portfolio from ~300 units to 1,500 . Support acquisitions, integrations, and strategic partnerships.

Team Leadership & Talent Development
Build and lead a high-performing leadership team. Establish clear operating structures, performance management systems, and talent pipelines.

What We're Looking For

Experience & Background

• 7-10 years in senior operational leadership (Head, GM, or Integrator) in a complex or high-growth business

  Experience scaling organizations or multi-location operations

• Background in hospitality, short-term rentals, property management, or similar operationally complex industries strongly preferred

• Proven P&L ownership with a track record of improving EBITDA and operational performance

• Experience building and developing high-performing teams

• Startup or founder-led company experience is a plus

Skills, Capabilities & Profile

• Tech-savvy and AI-forward, with experience using technology and automation to drive efficiency and scalability

• Strong financial acumen with the ability to own a P&L, interpret financials, and make data-driven decisions

• Builder mindset with the ability to create systems, processes, and scalable operational frameworks

• Detail-oriented with the ability to move between strategic leadership and hands-on execution

• Clear communicator and leader who can align and develop high-performing teams

• Fluent in English; Spanish is a strong plus

• Comfortable leading both on-site and remote teams and based in or willing to relocate to Miami

• Driven, high-agency operator ready to own a senior leadership role in a growth company

• Experience with EOS (Entrepreneurial Operating System) is a plus

What We Value

At MVR, we seek A players who embody the MVR values:

• Trust: we do what we say, hold ourselves accountable, and never compromise integrity.

• Service: we are obsessive about delivering for owners, guests, and teammates.

• Excellence: we raise the bar constantly and refuse to accept mediocrity.

• Teamwork: we build others up and put collective results ahead of personal credit.

• Resourcefulness: we do more with less, leverage technology, and find smart solutions to hard problems.

What We Offer

• A seat at the table in a company with real growth ambition and a clear path to becoming the leading STR operator in Miami.

• Competitive compensation package commensurate with experience, including performance-based upside.

• A unique culture at the intersection of real estate, hospitality, finance, and technology.

• The opportunity to build teams, systems, processes, and a company, not just manage.

• Challenging, meaningful problems that will test and develop your skills as an operator and leader.

Location: Miami

Type: Full-time | Executive-level

Reports to: CEO

Supervises: Leadership team across all functions

On-target earnings (OTE): $180,000 – $215,000 annually (Salary Bonus) 1099 position