What are the responsibilities and job description for the Administrative Assistant / Intake Specialist position at BETTER PATH COMMUNITY OUTREACH CENT?
About UsBetter Path Community Outreach Center is a holistic, client-focused behavioral health organization dedicated to providing compassionate and effective substance use and mental health treatment. We are committed to healing the mind, body, and spirit—helping individuals rebuild their lives through empathy, structure, and accountability.Position SummaryWe are seeking a highly organized, dependable, and professional Administrative Assistant / Intake Specialist to join our growing team. This individual will play a dual role—providing administrative support to the CEO and managing the intake process for clients entering treatment. The ideal candidate will be detail-oriented, compassionate, and comfortable in a fast-paced environment where discretion and professionalism are essential.Key ResponsibilitiesAdministrative Support:Serve as the direct assistant to the CEO, managing scheduling, correspondence, and administrative priorities.Maintain confidentiality with sensitive information and internal communications.Prepare reports, meeting notes, and assist with special projects as assigned.Support daily office operations including filing, data entry, and communication with staff and vendors.Assist in coordinating staff meetings, events, and outreach activities.Client Intake & Front Office Duties:Greet clients, visitors, and callers in a professional and welcoming manner.Complete client intake paperwork and verify insurance and identification.Enter client information accurately into electronic health record (EHR) systems.Coordinate with clinical and case management staff to ensure smooth admission and scheduling processes.Maintain an organized and supportive environment for clients entering treatment.QualificationsAssociate’s or Bachelor’s degree in Business Administration, Human Services, or a related field (preferred).At least 2 years of administrative experience, preferably in behavioral health or human services.Excellent written, verbal, and interpersonal communication skills.Strong computer skills (Microsoft Office, Google Workspace, and EHR systems).Ability to multitask, prioritize, and remain calm under pressure.Professional demeanor, reliable work ethic, and ability to maintain confidentiality.Why Join Better PathSupportive and mission-driven team culture.Opportunity to work closely with executive leadership.Meaningful work that contributes to real change in people’s lives.Professional growth and training opportunities in a growing organization.To Apply: Please send your resume and a brief cover letter to Tyramitchell@betterpathcoc.com with the subject line “Administrative Assistant / Intake Specialist – [Your Name]”.
