Program Director

Careers at Better Community Living (BCL) 

At Better Community Living, our work is rooted in a simple but powerful belief that every individual deserves the opportunity to live with dignity, independence, and purpose in their community. 

BCL provides residential and community-based services for adults with developmental disabilities across the Greater New Bedford region. Our programs focus on person­ centered care that helps individuals build skills, strengthen relationships, and participate fully in the world around them. 

Behind this work is a dedicated team of professionals who bring compassion, patience, and commitment to the individuals we support every day. We understand that the strength of our organization comes from the people who work here, which is why we focus on creating a supportive workplace where employees feel valued, respected, and empowered to grow. 

Whether someone is beginning their career in human services or bringing yearn of experience, BCL offers an opportunity to do meaningful work while building a stable and rewarding career. 

Working at BCL 

Working at BCL means being part of a mission-driven organization that values teamwork, accountability, and community impact. Our staff members support individuals in living independent lives while also growing professionally through training, mentorship, and leadership opportunities. 

Many members of our leadership team began their careers providing direct support and have advanced into supervisory and management roles within the organization. We believe strongly in promoting from within and developing the next generation of leaders in human services. 

Compensation and Earning Opportunities 

BCL offers competitive compensation along with opportunities for employees to increase their earnings through additional shifts and scheduling flexibility. Because our programs operate around the clock, employees may have opportunities to pick up extra hours when available. 

Staff may benefit from: 
✓    Consistent full-time schedules
✓    Opportunities to pick up additional shifts when available
✓    Weekend shift differentials for eligible roles
✓    Overtime opportunities based on program needs
✓    Paid training and certification programs

For many employees, the ability to work additional hours provides flexibility and an opportunity to increase their overall earnings while supporting the individuals we serve. 

Benefits and Professional Development 

BCL offers a comprehensive benefits package for eligible employees, including: 
✓    Medical and dental insurance options
✓    401 k retirement savings plan
✓    Life insurance options
✓    Tuition assistance opportunities
✓    Professional development and training
✓    Supportive leadership and mentorship

We believe in investing in our employees so they can continue developing both personally and professionally. 

Join Our Team 

A career at Better Community Living is more than just a job. It is an opportunity to make a meaningful difference in the lives of others while building a career rooted in service, compassion, and community. 

If you are passionate about helping others and want to be part of an organization that values your work and supports your growth, we encourage you to explore opportunities with BCL. 

Employment Status

Full Time, Exempt 40 hours per week

Reports to Chief Executive Officer 

Summary/Objective:
Directs and coordinates activities in residential and/or vocational programs by performing the following duties either personally or through site managers.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hires and trains site managers.
• Directs compliance of managers with established company policies, procedures, and standards such as safekeeping of company funds and property, personnel and grievance practices, and adherence to DDS regulations.
• Supervises managers in developing supports for consumers at that site.
• Supervises site managers with staffing issues: interviewing, hiring, training, supervision
• Supervises compliance with ISP process and data collection.
• Supervise submission of administrative paperwork for timeliness and accuracy.
• Inspect sites to ensure that adequate safety exists and that physical facilities comply with policies, environmental codes and DDS regulations.
• Analyzes effectiveness of current supports and helps managers design any future changes to better meet the needs of consumers.
• Reviews, supervises and ensures consumer and family input for all agency supports and services.
• On-call for agency programs, as assigned.

Be available for special assignments:
1.    DPPC internal investigations
2.    Management Reviews
3.    Real estate search 
4.    Union negotiations
5.    Training instructor
6.    Budget development
7.    Safety committee
8.    Food Bank/ Food Stamps
9.    Other ad hoc committees
 

Working Conditions

• Physical activities include but not limited to climbing, balancing, stooping, kneeling, pulling, etc.
• Exerting in excess of 100 lbs. of force occasionally.
• Subject to both indoor and outdoor environmental conditions.
• The worker is subject to hazards such as moving parts, moving vehicles, etc.

Requirements:

• Bachelor’s Degree in Human Services 
• At least four (4) years experience in the field
• Additional work experience can be substituted for degree requirement
• Strong written and verbal skills
• Ability to work and communicate as an effective member of a fast-paced administration team
• Basic mathematical ability; may be asked to participate in contract budget planning
• Demonstrate leadership skills, ability to work independently with good judgement
• Certifications, licenses and registrations as required by DDS regulations
• Proficient in word processing and database software

 
Salary: $61,000 - $78,000 to commensurate with education and experience.
Benefits:  BCL offers a comprehensive benefits package including medical, dental, tuition, and 401k and life insurance options for all eligible employees.

Employment decisions will be based on the principles of equal opportunity. All personnel actions (recruiting, hiring, training, promotion, compensation, etc.) are administered without regard to any characteristic protected by state, federal or local law, assuming said characteristic does not interfere with the performance of essential job functions. Reasonable accommodations will be made for disabilities and religious beliefs. Please inform us of any necessary accommodations to the application process.

Salary : $61,000 - $78,000