Banquet Houseperson (OC)

The Betsy, located on South Beach’s iconic Ocean Drive, is considered one of the country's premier independent boutique hotels. Family owned and operated, it is steps from the beach and in the heart of the most exciting neighborhood in America. Its ownership family works actively with all the members of the extended Betsy team to curate every aspect of the hotel and guest experience, and The Betsy’s CEOs (Canine Executive Officers), golden retrievers Betsy and Rosa, welcome every guest.

Beyond its 130 elegant guest rooms and suites, the property boasts multiple restaurants by acclaimed Chef Laurent Tourondel as well as a spectacular array of common spaces: the Piano Bar with exceptional live jazz nine times a week, roof decks and terraces with panoramic ocean and skyline views (including a rooftop pool and bar suspended in mid-air), a coffee bar and gallery space home to just some of the hotel’s permanent and rotating art exhibitions, a library open 24/7, and a beach-facing front terrace with the best outdoor dining setup in greater Miami. The Betsy’s Writers’ Room, just one example of the ownership family's commitment to the arts, has hosted over 1,000 writers-in-residence. Above all, The Betsy is a haven for discerning travelers seeking luxury of experience and transcendent service.

We’re looking for the best and brightest in every field related to who we are and what we do. If you have a passion for any element of The Betsy’s DNA — whether commitment to excellent service, great food, creative arts, music, or simply an appreciation of The Betsy’s unique brand of understated, experiential luxury hospitality — we want to hear from you.

Job Summary:

The Banquet House Person performs all tasks associated with setting up, cleaning, and breaking down of function rooms where banquet and events are held.  Banquet House Persons are responsible carefully and thoroughly fulfill the guest’s requirements for an event space, as detailed in the banquet event order (BEO).

Responsibilities and Duties Include but Not Limited to the Following:

• Maintain the cleanliness and organization of any banquet rooms, hallways, storage and service areas.
• Routinely inventory and care for banquet supplies such as linens, chairs, china, glassware, flatware and decorations. 
• Set up banquet rooms per the specification of a BEO, and then reset the room to its original state after the event has concluded. 
• During the event, duties include assisting servers, transporting tables and equipment, reporting maintenance issues to management, and providing requested information to banquet patrons.
• Help transport food, beverages, decorations and equipment to an off-premises event location.
• Attends all pre-shift meetings to receive direction from Captains, Sales staff and event planner.
• Ensures proper use, storage of all banquet equipment.
• Maintains high standards of safety and cleanliness in all areas.
• Communicates any areas of need, problems, and concerns from guests to a supervisor.
• Ensure that meeting rooms are re-set for site inspections or future events.
• Adhere to grooming and appearance standards consistently.
• Performs additional tasks as required by management.

Job Requirements:

• High school diploma or equivalent preferred.
• Must speak, read, write, and understand English. 
• Prior experience in a high-end, high-volume banquet operation is desirable.
• Must meet Food Handler and Responsible Vendor training and certification requirements. 
• Must be service oriented.
• Must be able to work well with others.
• Must be able to stand and walk for extended periods of time.
• Must be able to carry, push and pull up to 75 pounds of weight.
• Must be able to follow detailed directions and work independently.
• Must be able to multitask and complete tasks within limited time.

The Betsy – South Beach is an equal opportunity employer, harassment-free and a drug-free workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.