What are the responsibilities and job description for the IT Associate position at Betr?
About Betr
Founded in 2022 by Joey Levy and Jake Paul, Betr is building the world's first real money gaming super app. The company's first product, Betr Picks, launched in September 2023 and quickly grew to several hundreds of thousands of paying users that have already won $250M on the platform. Betr recently launched Betr Arcade with plans on launching additional new nationwide gaming products within its single app experience in 2025 to further differentiate its product offering. In addition to its single-app experience, Betr's gaming products are differentiated through a unique, simplified user interface that is catered to the casual sports fan and gamer, enabling Betr to capture more of the under-penetrated online gaming addressable market.
Betr's media division, Betr Media, is one of the fastest growing sports gaming media brands in the U.S. and helps support the company's user acquisition and retention efforts.
Betr is backed by Fuel Venture Capital, Aliya Capital Partners, IA Sports Ventures, FinSight Ventures, Florida Funders, Harmony Partners, 8vc, and other top-tier investors.
Betr is hiring a part-time IT Associate to support our Miami HQ. This role will provide hands-on, onsite IT support, ensuring our team has the tools and resources they need to stay connected, productive, and focused on building Betr. You’ll be the first point of contact for day-to-day IT needs, from troubleshooting hardware and software issues to supporting executives and team members with urgent technical requests. This position is key to maintaining a seamless technology environment and supporting a high-energy, collaborative culture across the company.
What You'll Do:
Betr provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. We deeply understand the value of bringing together a team with different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to apply
Thank you for your interest in Betr. We look forward to reviewing your application.
Founded in 2022 by Joey Levy and Jake Paul, Betr is building the world's first real money gaming super app. The company's first product, Betr Picks, launched in September 2023 and quickly grew to several hundreds of thousands of paying users that have already won $250M on the platform. Betr recently launched Betr Arcade with plans on launching additional new nationwide gaming products within its single app experience in 2025 to further differentiate its product offering. In addition to its single-app experience, Betr's gaming products are differentiated through a unique, simplified user interface that is catered to the casual sports fan and gamer, enabling Betr to capture more of the under-penetrated online gaming addressable market.
Betr's media division, Betr Media, is one of the fastest growing sports gaming media brands in the U.S. and helps support the company's user acquisition and retention efforts.
Betr is backed by Fuel Venture Capital, Aliya Capital Partners, IA Sports Ventures, FinSight Ventures, Florida Funders, Harmony Partners, 8vc, and other top-tier investors.
Betr is hiring a part-time IT Associate to support our Miami HQ. This role will provide hands-on, onsite IT support, ensuring our team has the tools and resources they need to stay connected, productive, and focused on building Betr. You’ll be the first point of contact for day-to-day IT needs, from troubleshooting hardware and software issues to supporting executives and team members with urgent technical requests. This position is key to maintaining a seamless technology environment and supporting a high-energy, collaborative culture across the company.
What You'll Do:
- Provide day-to-day IT support for employees (hardware, software, connectivity, account access)
- Set up and maintain laptops, desktops, mobile devices, and conferencing equipment
- Manage IT onboarding/offboarding: device provisioning, user accounts, permissions
- Maintain IT asset inventory and ensure devices are updated and secure
- Troubleshoot AV and connectivity issues for meetings and events
- Collaborate with remote engineering/ops teams to escalate issues when needed
- Support onboarding of new hires with workstation setup, configuring hardware, & managing various account access
- Work as a collaborative partner to executives, leadership, and cross-functional stakeholders
- Take on other duties and ad hoc tasks as needed
- 1–3 years of experience in IT support, office administration, or a hybrid role
- Strong troubleshooting skills with Windows, macOS, and SaaS tools (Google, Microsoft, Slack, Zoom, etc.)
- Hands-on experience with laptops, networks, printers, and AV equipment
- Excellent organizational skills and ability to manage multiple tasks at once
- Strong communication and people skills — approachable and resourceful
- Comfortable in a startup environment where priorities can shift quickly
- Bonus: Experience with JIRA, MDM, cybersecurity/networking basics, & other technical tools
Betr provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. We deeply understand the value of bringing together a team with different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to apply
Thank you for your interest in Betr. We look forward to reviewing your application.
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