What are the responsibilities and job description for the AR Manager position at BETHANY-ST JOSEPH CORP?
Accounts Receivable ManagerSchedule: Full-Time, Exempt (Monday–Friday, 8:00 AM – 4:30 PM)
Position Summary
Bethany St. Joseph Corporation is seeking an experienced and detail-oriented Accounts Receivable Manager to lead and oversee all aspects of our accounts receivable operations. This role is critical in ensuring accurate billing, timely collections, and proper account reconciliation across multiple service lines, including skilled nursing, independent living, RCAC assisted living, and adult day programs.
The AR Manager will supervise the billing team, foster a high-performing work environment, and serve as a key partner to the Controller—acting as backup when needed.
Key Responsibilities
Accounts Receivable Management
- Oversee daily AR operations, ensuring accurate billing and timely collections
- Monitor cash receipts and ensure proper posting to accounts
- Manage aging reports and reduce outstanding balances
- Ensure timely and accurate submission of insurance claims
- Collaborate with billing and collections teams to resolve discrepancies
- Implement strategies to improve cash flow and AR efficiency
Leadership & Team Development
- Supervise, mentor, and develop AR team members
- Provide coaching, training, and performance feedback
- Conduct performance evaluations and support professional growth
- Assist with staffing and scheduling to meet operational demands
Billing & Collections Oversight
- Oversee billing cycles for all service lines
- Review claims for accuracy, completeness, and compliance
- Resolve disputes with insurers, residents, and families
- Ensure adherence to financial policies and healthcare regulations
Reconciliation & Reporting
- Supervise account reconciliations and resolve discrepancies
- Prepare AR reports, including aging and cash flow projections
- Support month-end, quarter-end, and year-end close processes
Finance Leadership Support
- Serve as backup to the Controller
- Assist with financial reporting, budgeting, and forecasting
- Support strategic financial initiatives
Compliance & Internal Controls
- Ensure compliance with HIPAA and applicable regulations
- Maintain strong internal controls and AR policies
- Assist with audits and regulatory reviews
Process Improvement
- Identify and implement improvements in AR workflows
- Optimize billing, collections, and reconciliation processes
Working Conditions
- Professional office environment with standard equipment
- Travel between facilities and occasional overnight travel may be required
- Physical activities may include sitting, standing, walking, and lifting up to 20 pounds
- Ability to manage high-volume workloads and deadlines
Why Join Bethany St. Joseph?
Join a mission-driven organization dedicated to providing compassionate care across a continuum of services. You’ll play a vital role in supporting financial operations that directly impact the quality of care we deliver.
Qualifications:Education & Experience
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field (or ability to obtain) preferred
- Minimum 5 years of AR experience, including at least 2 years in a supervisory role
- Experience in healthcare, senior living, or nonprofit organizations preferred
Skills & Competencies
- Strong leadership and team management abilities
- Excellent analytical and problem-solving skills
- High attention to detail, especially with billing and collections
- Proficiency in financial systems and Microsoft Excel
- Strong communication and interpersonal skills
- Knowledge of healthcare billing regulations and compliance standards