What are the responsibilities and job description for the Phone Room Associate position at Bethany Medical?
Phone Room Associate (FULL-TIME)
“The Largest Independent Established Multi-Specialty Group in Central North Carolina is Seeking a Phone Room Associate to Join Our Team!”
VOTED “BUSINESS OF THE YEAR” 2018
VOTED ONE OF THE “FASTEST GROWING COMPANIES IN THE TRIAD” 2019, 2020, 2021, 2022
Bethany Medical, an established Independent Multi-Specialty Practice located in Greensboro, High Point, Winston-Salem, Jamestown, Kernersville, North Wilkesboro, and Mt. Airy, is seeking a Phone Room Associate to join our Team!
Duties
The PRA will greet and assist the organization's visitors and clients.
The ideal candidate will deliver a professional and qualified first impression to all visitors. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment.
Responsibilities:
Bethany Medical is the largest independent established multi-specialty group in Central North Carolina, serving the Triad and surrounding communities for over 35 years. Bethany Medical is open 7 days a week, with 13 convenient locations and 16 practices in Greensboro, Winston-Salem, High Point, Kernersville, Jamestown, North Wilkesboro, and Mt Airy, North Carolina. We have grown to provide the facilities, staff, and support to offer urgent care, primary care, diagnostic testing, outpatient ancillary and specialty care services onsite. Bethany Medical is staffed with board-certified physicians and providers representing 16 medical specialties. Practice staff members are known for treating each patient with prompt, personalized care and attention. Bethany Medical employs over 60 providers and over 525 employees.
About the Triad:
The Triad area includes Greensboro (the 3rd Largest City in NC), Winston-Salem, High Point, and the surrounding area. The Triad is centrally located in NC with a population of 1.9 million. The Triad is 1 hour from the mountains and 3 hours from the beach. Charlotte and Raleigh are 1.5 hours from the Triad. The Triad offers all the amenities of a larger city without all the traffic. The Piedmont Triad International Airport is conveniently located in Greensboro with convenient non-stop flights to most major cities. Enjoy an outstanding quality of life with no shortage of arts, entertainment, recreation, shopping, and hundreds of restaurants. The Triad is home to 85 colleges and universities, including Wake Forest University, High Point University, UNC-Greensboro, NC A&T, Guilford College, Bennett College, and Greensboro College.
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“The Largest Independent Established Multi-Specialty Group in Central North Carolina is Seeking a Phone Room Associate to Join Our Team!”
VOTED “BUSINESS OF THE YEAR” 2018
VOTED ONE OF THE “FASTEST GROWING COMPANIES IN THE TRIAD” 2019, 2020, 2021, 2022
Bethany Medical, an established Independent Multi-Specialty Practice located in Greensboro, High Point, Winston-Salem, Jamestown, Kernersville, North Wilkesboro, and Mt. Airy, is seeking a Phone Room Associate to join our Team!
Duties
The PRA will greet and assist the organization's visitors and clients.
The ideal candidate will deliver a professional and qualified first impression to all visitors. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment.
Responsibilities:
- Answer phones and direct them to the proper clinics or locations
- An associate's degree is preferred
- A high school diploma is required
- Proficient with Microsoft Office Suite
- Reliable, professional, courteous, and patient
- Excellent communication and writing skills
- Bilingual (Spanish) Preferred
- Competitive Hourly Pay
- Generous PTO
- Medical/Dental/Vision
- 401K
- **Earned Wage Access (EWA)** – Get part of your earned pay before payday
- And more!
Bethany Medical is the largest independent established multi-specialty group in Central North Carolina, serving the Triad and surrounding communities for over 35 years. Bethany Medical is open 7 days a week, with 13 convenient locations and 16 practices in Greensboro, Winston-Salem, High Point, Kernersville, Jamestown, North Wilkesboro, and Mt Airy, North Carolina. We have grown to provide the facilities, staff, and support to offer urgent care, primary care, diagnostic testing, outpatient ancillary and specialty care services onsite. Bethany Medical is staffed with board-certified physicians and providers representing 16 medical specialties. Practice staff members are known for treating each patient with prompt, personalized care and attention. Bethany Medical employs over 60 providers and over 525 employees.
About the Triad:
The Triad area includes Greensboro (the 3rd Largest City in NC), Winston-Salem, High Point, and the surrounding area. The Triad is centrally located in NC with a population of 1.9 million. The Triad is 1 hour from the mountains and 3 hours from the beach. Charlotte and Raleigh are 1.5 hours from the Triad. The Triad offers all the amenities of a larger city without all the traffic. The Piedmont Triad International Airport is conveniently located in Greensboro with convenient non-stop flights to most major cities. Enjoy an outstanding quality of life with no shortage of arts, entertainment, recreation, shopping, and hundreds of restaurants. The Triad is home to 85 colleges and universities, including Wake Forest University, High Point University, UNC-Greensboro, NC A&T, Guilford College, Bennett College, and Greensboro College.
#IND100
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