SHELTER ASSISTANT

2nd and 3rd Shift Shelter Assistant 

Join a dynamic team dedicated to providing safe, supportive shelter for families. We’re looking for a compassionate, solution-focused individual to help create a welcoming environment, uphold safety, and empower residents during the second shift.

What You’ll Do

• Welcome shelter clients, orient new arrivals, answer questions, and provide crisis support through a trauma-informed lens.
• Connect families with resources, triage needs, and communicate essential information to the shelter team.
• Enforce guidelines with empathy; assist guests with daily shelter needs (hygiene supplies, bedding, food, cleaning supplies, etc.).
• Keep the shelter safe and clean: conduct room checks, housekeeping tasks, and report safety concerns to leadership.
• Help with food service during your shift and distribute supplies per procedures.
• Document shift notes, incident reports, suspicion forms, and mandated reporter duties—accurate, timely, confidential.
• Shadow and support new team members; participate in training, supervision, and team meetings.
• Maintain positive, respectful guest relations; practice active listening and professional boundaries.
• De-escalate situations with care and collaborate with the team to resolve issues.

What We’re Looking For

• Education: High school diploma or equivalent.
• Experience: At least 1 year in a social service environment.
• Skills: Strong organization and communication; professional boundaries; crisis intervention; trauma-informed care mindset; confidentiality; compassionate, firm client interactions; basic Microsoft Office (Outlook, Word, Excel); reliable attendance.
• Licenses/Clearances: Valid driver’s license; able to meet vehicle insurance requirements; pass background checks and drug tests.
• Physical: Able to perform essential tasks (lifting up to 40 lbs occasionally, standing, walking, crouching, etc.); reasonable accommodations available.

Shift and Compensation

• Type: Full-time, Second and Third Shifts Available
• Schedule: Monday–Friday (exact hours vary per site, with second shift coverage)
• $16 per hour and benefits; growth opportunities within a mission-driven organization

Why Join Us

• Make an immediate, meaningful impact on families seeking stability.
• Work in a supportive, collaborative team that values trauma-informed care and continuous learning.
• Develop crisis intervention, de-escalation, and case-management skills in a real-world setting.

Apply Now If you’re a calm, dependable, people-centered professional who thrives in a fast-paced, growth-minded environment, we want to hear from you.

Salary : $16