Family Intervention Supervisor

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul.  As a Family Intervention Supervisor, you’ll help carry this mission forward and make a meaningful impact every day.

How Your Role Makes a Difference

• Adhere to all supervisor components in the PACT® Standards;
• Manage, develop, and train the team, while providing weekly supervision;
• Build a cohesive team and maintain positive employee morale;
• Ensure agency policies and procedures are enforced through employee evaluations, conference request, time sheets, and reimbursement vouchers;
• Oversee the operations of the employee selection, hiring, training, disciplinary action, and orientation processes in accordance with agency expectations;
• Ensure that all direct reports adhere to the components in the PACT® Standards;
• Available to receive referrals, provide consultation, and support 24 hours a day, 7 days per week, while ensuring client eligibility and intake sessions occur within 24 hours of referral;
• Provide coverage of the emergency and crisis system;
• Serve as a back-up to PACT® Specialists, as needed;
• Consult with Specialists, management staff, and the consultant on issues regarding client, Specialists, and community safety, while also ensuring each client intervention plan addresses safety issues;
• Ensure PACT® Specialists provide a range of clinical, concrete, and advocacy services consistent with the PACT® model and the family’s values, learning styles, lifestyle, circumstances, and culture;
• Ensure PACT® Specialists utilize the components of engagement and motivation enhancement strategies; research-based cognitive/behavioral strategies; a variety of teaching methods; a comprehensive, strength-focused assessment process; a collaborative goal setting and service planning process; provision of concrete goods and services (including transportation); advocacy; and assessment of goal progress in their work with families;
• Ensure all clinical documentation is completed and submitted as outlined in the PACT® standards;
• Monitor model fidelity and program outcome data;
• Assist PACT® Specialists with analyzing and interpreting performance data;
• Conduct quality assurance reviews of client records;
• Meet standard for ongoing client contact requirements, and ensure compliance with the respective state’s child welfare agency contract requirements;
• Review, revise and approve all documents sent to parties outside the office;
• Collect, review and approve expense reports and check requests for accuracy in accordance with agency guidelines;
• Meet contract guidelines for submission of billings, invoices, and service reports;
• Participate in community groups and build strong relationships within the local community;
• Maintain positive working relationships with the respective state’s child welfare agency staff and others in the community;
• Demonstrate flexibility with working hours outside of the normal business hours to meet the needs of the role to include some evenings and weekends, as needed;
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.
  
  

What Will Make You Successful

• Master’s degree in Social Work, Human Services, or equivalent field of study from an accredited college with two (2) years of experience working with children and families, preferably in family preservation and stabilization, or Bachelor’s degree in Social Work, Human Services, or equivalent field of study from an accredited college with four (4) years of experience working with children and families, preferably in family preservation and stabilization;
• Preferably one (1) year of experience supervising others and teams;
• Preferably active or able to obtain professional licensure issued by the state of the work location as a LCSW, or the following licenses: LICSW, LMFT, LP, LPEI, LPC, or LMHC, preferred (Licensure not required in state of Maine);
• Must possess the ability to engage, develop, and maintain positive community relationships with a diverse group of individuals;
• Demonstrates excellent assessment, therapeutic and crisis intervention skills;
• Excellent verbal and written communication skills;
• Work well under pressure and adaptable to change;
• Must live within sixty minutes of proximity to most families being served;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver's license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.
  
  

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul 
• Access to training, professional development, and career growth opportunities  
• Comprehensive health insurance (medical, dental, and vision) 
• 403(b) retirement plan with employer match eligibility 
• Generous time off (11 paid holidays, PTO Your Way, paid parental leave, separate sick and paid absence banks) 
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program 
• Employer paid long-term disability and group term life insurance